Jodee L. Miller
Rochester,NY
Summary
Consistently achieved top sales performance by setting records for highest sales per hour and highest sales of merchandise for the day within a corporate sales environment. Demonstrated exceptional ability to drive revenue and exceed targets through strategic sales techniques and exceptional customer service. Proven track record of consistently delivering outstanding results, contributing to overall team success and exceeding expectations. Committed to maintaining a high level of professionalism, integrity, and dedication in all aspects of sales operations.
Overview
21
21
years of professional experience
Work History
Patient Coordinator
Dr Cheryl Kelley
01.2024 - 07.2025
- Coordinated patient scheduling and appointment management to optimize clinic workflow.
- Implemented electronic health record systems to enhance patient data accuracy and accessibility.
- Trained staff on patient communication strategies, improving service quality and patient satisfaction.
- Facilitated insurance verification processes, ensuring compliance with policies and reducing delays.
Receptionist Administrator
Twelve Corner Pediatric Dentistry
04.2022 - 12.2023
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated office communication, handling phone calls and emails efficiently to maintain workflow.
- Maintained accurate filing systems for documentation, enhancing information retrieval processes.
- Implemented office supply inventory management, optimizing procurement and reducing costs.
Salon Manager
Zoom Tan
04.2019 - 03.2020
- Key responsibilities: Maintaining proper sanitation practices that abide to the NYS health codes, oversaw a team of three employees, in charge of training new employees and creating weekly schedules and customer service and consistently meeting daily, weekly, and monthly sales targets.
Dental Assistant/ Receptionist
Joseph A. Viola Dental
01.2014 - 01.2019
- Key responsibilities: assisting for fourhanded dental procedures, assisting for dental surgical procedures (i.e. extractions, implants), dental lab work and maintaining proper sterilization to meet OSCHA standards. Also worked as receptionist answering phones and booking appointments.
Orthodontic Assistant/ Receptionist
Rivoli & Rivoli Orthodontics
11.2004 - 01.2017
- Key responsibilities: Chairside assistance for orthodontic procedure (i.e. Invisalign impressions), educate patients and parents regarding proper at home orthodontic care, on call for emergency consultations. Also worked as a receptionist, answering phones, accounts payable and receivable.
Education
Some college - undefined
Virginia Commonwealth University
01.1992
High school diploma - undefined
Palmyra Macedon High School
01.1988
Skills
- LEADERSHIP
- CUSTOMER SERVICE
- ATTENTION TO DETAIL
- TIME MANAGEMENT
Timeline
Patient Coordinator
Dr Cheryl Kelley
01.2024 - 07.2025
Receptionist Administrator
Twelve Corner Pediatric Dentistry
04.2022 - 12.2023
Salon Manager
Zoom Tan
04.2019 - 03.2020
Dental Assistant/ Receptionist
Joseph A. Viola Dental
01.2014 - 01.2019
Orthodontic Assistant/ Receptionist
Rivoli & Rivoli Orthodontics
11.2004 - 01.2017
Some college - undefined
Virginia Commonwealth University
High school diploma - undefined
Palmyra Macedon High School
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