Jodeen Jackson
Starkville,MS
Summary
Caring School Bus Aide bringing many years of experience dedicated to maintaining discipline, keeping students safe, and updating records. Proficient in helping with wheelchairs and other mobility and restraint needs. Looking for a dynamic role with the chance to make a lasting impact on students.
Overview
21
21
years of professional experience
Work History
Special Needs Bus Aide
Desoto County Schools
Southaven, MS
08.2015 - 06.2024
- Provided direct supervision and assistance to special needs students on the bus.
- Responded appropriately to student behavioral issues according to school policy protocols.
- Developed positive relationships with students through encouragement, praise, and guidance.
- Ensured that all safety regulations were adhered to during transport.
- Completed incident reports as needed based on events occurring during transport.
- Encouraged appropriate social behaviors among passengers using positive reinforcement techniques.
- Assisted drivers by providing directions if needed while en route to destination.
- Kept accurate records of attendance and reported any discrepancies as required.
- Provided additional support for disabled riders requiring help getting into their seats.
- Inspected seat belts and wheelchair tie-downs for proper operation prior to each trip.
- Maintained a safe, secure, and orderly environment for all passengers.
- Monitored student behavior while on the bus and took corrective action when necessary.
- Assisted drivers in loading wheelchairs onto the lift when necessary.
- Communicated effectively with parents and guardians regarding student transportation needs.
- Reported any incidents or accidents involving passengers immediately upon arrival.
- Worked cooperatively with other staff members in order to provide effective services to students.
- Assisted with the boarding and disembarking of students from the bus.
- Provided support for students who may have physical or emotional disabilities while traveling on the bus.
- Escorted special needs students off the bus at their designated drop off location.
- Loaded and unloaded individuals in wheelchairs using motorized lift and securing wheelchair in place.
- Greeted students and family members or caregivers at each stop.
- Reviewed and followed Individual Education Program (IEP) plan for each student.
- Monitored students during route to maintain bus safety.
- Instructed and disciplined students by enforcing rules and occasionally writing up students.
- Seated students and secured seatbelts, harnesses or other protective devices.
- Communicated with bus driver to inform about student safety or request assistance.
- Documented daily attendance records for each student on bus route.
- Inspected bus interior and removed trash or debris to prepare for next route.
- Cleaned buses by removing trash from interior and cleaning windows and floors.
- Escorted younger students across roads or highways.
- Reminded passengers of safety protocols and enforced adherence.
- Assisted disabled passengers with boarding, exiting and safely storing mobility aids.
- Advised passengers to be seated and orderly while on vehicles.
Floor Supervisor
Gold Strike Casino Resort | Tunica, Ms
Tunica, MS
05.2003 - 05.2014
- Provided effective coaching and feedback to staff in order to improve performance.
- Conducted regular audits of game activity to detect any potential fraud or cheating attempts.
- Supervised cashiering operations including chip fills, credits, cash outs, exchanges.
- Ensured compliance with all applicable laws, regulations, policies and procedures related to gaming operations.
- Monitored table games operations to ensure accuracy, fairness and adherence to established standards.
- Adhered to security measures when handling large sums of money.
- Ensured compliance with all applicable gaming regulations and policies.
- Resolved conflicts between players or dealers in a professional manner.
- Addressed player inquiries regarding rules, payouts and other related matters.
- Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
- Supported confidentiality of casino trade secrets and proprietary information and directed business processes, customer lists and marketing plans.
- Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
- Established and maintained banks and table limits for each game.
- Coached employees on procedures, compliance requirements and performance strategies.
- Kept all games in compliance with casino and gaming standards.
- Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
- Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
- Observed tables closely to spot errors and irregularities.
- Observed gamblers to identify marking, switching and counting cards.
- Maximized customer satisfaction by controlling dealer actions and promoting consistent gaming environments.
Education
GED -
Heritage High School
Littleton, CO05-1984
Skills
- Safety awareness
- Mobility Assistance
- First-aid and CPR
- Excellent Communication
- Emergency Response Procedures
- Student Supervision
- Multitasking
- Attention to Detail
- Problem-Solving
Timeline
Special Needs Bus Aide
Desoto County Schools
08.2015 - 06.2024
Floor Supervisor
Gold Strike Casino Resort | Tunica, Ms
05.2003 - 05.2014
GED -
Heritage High School