Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Jodi Aguilar

Jodi Aguilar

San Marcos,TX
Be kind-you may be the only good people see today.
Jodi Anell

Summary

Knowledgeable and dedicated customer service professional with extensive experience in HVAC and Property Management industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Fulfillment Associate

Amazon
San Marcos, TX
09.2021 - 07.2022
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Picked and packed order items.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Leasing Manager

Post Oak Villas
San Marcos, TX
05.2016 - 09.2018
  • Collected, completed and processed all lease applications.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Created, coordinated and engaged in marketing campaigns to maintain 100% occupancy.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service with 98% retainment.
  • Responded timely to all messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Extensively explained terms of lease and amounts to be paid to tenants.
  • Worked with grounds and maintenance to maintain market readiness and facilitate smooth transitions.
  • Oversaw monthly collections and maintained 98% payment rates by building positive relationships with tenants.

Legal Secretary

Law Office Of John McGlothlin
San Marcos, TX
11.2015 - 02.2016
  • Organized files for court proceedings.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Received and placed telephone calls to clients and prospective clients.
  • Diligently edited legal correspondence for grammar and spelling.
  • Screened telephone calls and forwarded to appropriate departments.
  • Obtained signatures from attorneys for legal documents.
  • Transcribed legal documents and phone conversations.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Filed documents with courts on behalf of attorney.
  • Created, indexed and maintained client binders.
  • Answered and directed calls using multi-line switchboard.
  • Conducted daily accounting on finances, deposits.

Legal Assistant

David K. Sergi & Associates
San Marcos, TX
02.2007 - 07.2009
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Organized key evidence exhibits to prepare for trials.
  • Reviewed legal information and proofed documentation for errors.
  • Prepared written correspondence for attorneys.
  • Gained valuable insight into regulations and policies associated with Family law.

Education

Bachelor of Science - Criminal Justice

American InterContinental University, Schaumburg, IL
08.2025

Skills

  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Customer Retention Strategies
  • Excellent Attention to Detail
  • Proactive Self-Starter
  • Administrative and Office Support

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Fulfillment Associate - Amazon
09.2021 - 07.2022
Leasing Manager - Post Oak Villas
05.2016 - 09.2018
Legal Secretary - Law Office Of John McGlothlin
11.2015 - 02.2016
Legal Assistant - David K. Sergi & Associates
02.2007 - 07.2009
American InterContinental University - Bachelor of Science, Criminal Justice
Jodi Aguilar