Jodi Beer
Kissimmee
Summary
Detail-oriented Stock Room Lead with a strong background in customer service and team collaboration. Proven ability to maintain a safe work environment while managing inventory and optimizing shipment processes.
Overview
10
10
years of professional experience
Work History
Stock Room Lead
Fabletics
Lake Buena Vista
11.2024 - Current
- Processed a high volume of incoming shipment efficiently to maintain workflow and organization.
- Scanned items using inventory management system.
- Assisted in maintaining a clean and safe work environment for all staff.
- Collaborated with and trained team members to ensure timely processing of shipments.
- Updated inventory records and stock room as necessary following receipt of new merchandise.
- Assisted with inventory counts and reconciled numbers with inventory compliance.
- Prepared monthly floor-sets and assisted in execution of visuals when needed.
- Responsible for implementing new RFID based inventory program and training all staff, including managers.
Stock Room Associate
Fabletics
Lake Buena Vista
02.2023 - 11.2024
- Managed incoming shipments, ensuring accurate counts and proper labeling.
- Organized stockroom inventory for efficient product retrieval and storage.
- Assisted in restocking merchandise on the sales floor as needed.
Store Associate
Fabletics
Lake Buena Vista
09.2021 - 02.2023
- Assisted customers with product selection and provided styling advice.
- Operated point-of-sale system, processed transactions, and handled cash accurately.
- Demonstrated excellent customer service skills at all times.
- Maintained knowledge of current promotions and VIP membership.
Fulfillment Associate
Target
Cranberry Township
11.2020 - 03.2021
- Processed online orders for timely fulfillment and customer satisfaction.
- Assisted customers in locating products and answering inquiries effectively.
Administrative Assistant
Pittsburgh Penguins
Cranberry Township
08.2015 - 11.2020
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Responsible for exemplary customer service during premier events.
- Extensive use of Microsoft Office Suite.
Education
Some College (No Degree) - Business
Clarion University of Pennsylvania
Clarion, PASkills
- Inventory management
- Shipment processing
- Stock organization
- RFID implementation
- Customer service
- Communication
Timeline
Stock Room Lead
Fabletics
11.2024 - Current
Stock Room Associate
Fabletics
02.2023 - 11.2024
Store Associate
Fabletics
09.2021 - 02.2023
Fulfillment Associate
Target
11.2020 - 03.2021
Administrative Assistant
Pittsburgh Penguins
08.2015 - 11.2020
Some College (No Degree) - Business
Clarion University of Pennsylvania