Jodi Bishop
Roanoke,VA
Summary
Dynamic Executive Assistant with extensive experience in contract performance monitoring and exceptional organizational skills. Proven ability to streamline operations, resulting in a significant increase in efficiency and productivity. Highly proficient in Microsoft Office, delivering outstanding customer service and administrative support that drives success for teams. Career goals include further enhancing operational strategies within a fast-paced environment.
Overview
15
15
years of professional experience
Work History
Contract Coordinator/Executive Assistant
Lewis-Gale Medical Center
Salem, US
04.2022 - Current
- Scheduled and organized meetings and appointments for CFO and COO.
- Handled standard email responses.
- Coordinated instructions and requests for both CFO and COO with different departments.
- Streamlined organization and maintenance of executive records.
- Coordinated logistical operations aligned with CFO and COO priorities.
- Managed expense reimbursements and travel arrangements for CFO, COO.
- Managed contracts with physicians, physician groups, and equipment lease agreements.
- Oversaw the execution of contractual agreements.
- Coordinated signatures and ensured timely completion of Board members' appointment letters.
- Resolved customer complaints or answered customers' questions.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Provided updates on status of contract processes to upper management and other important personnel.
- Inspected contract work operations to check compliance with plans and specifications.
- Reviewed details on incoming contracts and service agreements to keep pricing correct.
- Facilitated communication between multiple parties throughout the duration of a contract period.
- Served as a liaison between the organization's legal department and other departments when needed.
- Ensured compliance with legal requirements related to contract administration.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Facilitated communication between senior management and staff.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Executive Secretary/Clerk to the Authority Board
The Western Virginia Regional Jail
Salem, US
12.2012 - 04.2022
- Scheduled and organized the Superintendent's and Deputy Superintendent's meetings.
- Acted as a liaison between the Superintendent and various individuals and departments.
- Coordinated and managed correspondence, ensuring timely follow-ups on pending issues.
- Coordinated logistical arrangements to prioritize meetings and engagements for the Superintendent and the jail.
- Participated in Authority Board, Senior Staff, Supervisor, and Finance Committee meetings.
- Executed organization and dispatch of newsletters on a bi-weekly basis.
- Coordinated and disseminated Annual Report.
- Served as Clerk to the Western Virginia Regional Jail Authority Board.
- Conveyed instructions and requests from the Authority Board.
- Coordinated travel logistics for Superintendent and Deputy Superintendent.
- Secured timely receipt of Oaths of Office, Financial Disclosure Statements and Appointment Letters.
- Coordinate new hire testing, physicals, and psychological testing.
- Organized and prepared meeting rooms and equipment for onsite and offsite events.
- Prepared, formatted and bound reports for professional presentations.
- Prepared agendas and took minutes of meetings attended by the executive staff.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Coordinated various office activities such as ordering supplies and arranging catering services for events.
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Reviewed incoming correspondence, distributed materials accordingly.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Executive Secretary to Chief Technology & Health Information Officer
University of Virginia Medical Center
Charlottesville, US
11.2010 - 12.2012
- Managed the calendar of meetings and appointments for the Chief of Technology and Information Officer.
- Facilitated communication and coordination of instructions with various individuals and departments for the Chief.
- Prioritizes meeting logistics based on departmental needs.
- Managed communication of highly confidential and sensitive nature.
- Drafted and formatted minutes, agendas, and memorandums.
- Supports payroll processes.
- Oversees office equipment operations, addressing issues promptly.
- Coordinated the Buchanan Endowment for the High-Risk Pancreatic Cancer Center.
- Managed procurement of office supplies for Chief and Directs.
- Coordinated multiple schedules using online calendaring system.
- Relayed important messages to ensure efficient communication.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Reviewed incoming correspondence, distributed materials accordingly.
- Provided assistance in resolving customer complaints or inquiries in a timely manner.
- Attended corporate functions to assist executives with networking opportunities.
- Organized and prepared meeting rooms and equipment for onsite and offsite events.
- Coordinated various office activities such as ordering supplies and arranging catering services for events.
- Maintained filing system for all documents related to executive activities.
- Ensured that all records were maintained in accordance with company policies and procedures.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Prepared, formatted and bound reports for professional presentations.
- Monitored emails received by executive personnel; responded promptly when appropriate.
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Medical Office Specialist
Salem Surgical
Salem, US
05.2010 - 11.2010
- Handled front office functions including patient relations and appointment scheduling.
- Received and screened telephone calls and visitors by determining or addressing needs.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Participated in team meetings and training sessions as required by the organization.
- Assisted with referrals and prepared medical records for patients.
- Assisted with filing and organizing medical records according to established protocols.
- Responded promptly to requests from medical staff members for assistance or information related to patient care.
- Wrote detailed clinical phone messages for physicians.
- Scheduled appointments for patients via phone and in person.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Resolved customer service issues in a timely manner while maintaining professionalism.
Administrative Assistant to EVP & Director
Carilion Clinic Medicare Resource, LLC
Roanoke, US
08.2009 - 01.2010
- Scheduled and coordinated meetings and appointments for the Executive Director, Director, and Director of Compliance.
- Scheduled and managed CCMR conference room meetings.
- Organized and implemented various company events.
- Handled Meeting Minute Books for CCMR.
- Drafted and typed various correspondences including minutes, agendas, and memorandums.
- Organized office files efficiently.
- Managed office supply inventory and controlled expenses.
- Ensured proper functioning of various office devices.
- Coordinate travel logistics, and handle reimbursements.
- Handled data entry tasks for Medicare eligibles using Salesforce.com.
- Supported the Marketing Representative with mailings and coordinating seminars at local venues.
- Handled and filtered incoming calls.
- Managed highly confidential and sensitive communication.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Facilitated communication between different departments within the organization.
Education
Certificate - Medical Billing & Coding Program
Penn Foster Career School
Scranton, PA03.2010
Associate in Science -
National Business College
Roanoke, VA08.1994
Diploma - Medical
Dominion Business School
Salem, VA08-1992
High School Diploma -
Salem High School
Salem, VA06-1989
Skills
- Notary Public
- Transcription
- Medical Coding
- Project Coordination
- Office Management
- Personal Assistant Experience
- ICU Experience
- Microsoft Publisher
- Medical Office Experience
- Insurance Verification
- Medical Records
- Human Resources
- Microsoft Outlook
- Epic
- Microsoft Office
- Time management
- Microsoft Excel
- Microsoft Powerpoint
- Customer service
- Microsoft Outlook Calendar
- Organizational skills
- Phone etiquette
- Calendar management
- Microsoft Word
- SharePoint
- Travel planning
- Data entry
- Computer literacy
- Adobe Acrobat
- Filing
- Windows
- Microsoft Access
- Front desk
- Salesforce
- Deadline management
- Workflow management
- Contract performance monitoring
- DocuSign
- Visio
Additionalinformation - Professionalprofile
- Executive Secretary/Assistant with over 25 years of experience in local government, healthcare, and public relations.
- Human Resources Assistant with over 8-years of experience in local government and healthcare.
- Strong multi-tasking and organizational skills.
- Highly efficient and goal-oriented with exceptional executive-level support skills.
- Highly proficient in Microsoft Office applications, Microsoft Outlook, Adobe, Laserfiche, and Publisher.
Accomplishments
- Perfect Attendance from 2012 to present
References
References available upon request.
Timeline
Contract Coordinator/Executive Assistant
Lewis-Gale Medical Center
04.2022 - Current
Executive Secretary/Clerk to the Authority Board
The Western Virginia Regional Jail
12.2012 - 04.2022
Executive Secretary to Chief Technology & Health Information Officer
University of Virginia Medical Center
11.2010 - 12.2012
Medical Office Specialist
Salem Surgical
05.2010 - 11.2010
Administrative Assistant to EVP & Director
Carilion Clinic Medicare Resource, LLC
08.2009 - 01.2010
Certificate - Medical Billing & Coding Program
Penn Foster Career School
Associate in Science -
National Business College
Diploma - Medical
Dominion Business School
High School Diploma -
Salem High School
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