Experienced Office Management and Administration Professional with 30 years in the field dentistry. Experienced with optimizing productivity, problem-solver, efficiency, and service quality. Highly dependable, ethical and have a team oriented mentality. Very well organized, ability to handle multiple tasks and priorities.
Overview
27
27
years of professional experience
Work History
Office Administrator
Georgetown Dental Associates
07.2009 - Current
Insurance coding, billing, and posting payments
Accounts receivable management and billing reconciled accounts for month end
Discussed treatment plans, insurance benefits, financial arrangements, and scheduled treatment
Maintained integrity of general ledger, including the chart of accounts
Generated financial statements and facilitated account closing procedures each month
Trained staff on software usage, performed maintenance/updates, and resolved problems with software and computers
Maintained HIPPAA compliance regulations
Enrolled and maintained all employee's benefits.
Office Manager
George A Gibb, D.D.S.
05.1997 - 06.2009
Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards
Recruited, interviewed, and selected employees
Evaluated employees’ job performance and conformance to regulations and recommended appropriate personnel action
Managed employees’ payroll, and benefits, work schedules, and duty assignments
Trained staff on Dentrix and Dexis software
Completed insurance claim billing, coding, accurate payment posting, and patient billing
Troubleshot problems involving office equipment, such as computer hardware and software.
Education
Associate of Business Administration -
Southwest Baptist University
Salem, MO
05.1992
Skills
Problem-Solving
Computer/Software Skills
Leadership/Training
Organization
Teamwork
Time Management
Responsibility
Passion
Dedication
Timeline
Office Administrator
Georgetown Dental Associates
07.2009 - Current
Office Manager
George A Gibb, D.D.S.
05.1997 - 06.2009
Associate of Business Administration -
Southwest Baptist University
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