Jodi Brocklebank
Canandaigua,NY
Summary
Dynamic professional with experience as a Solar Panel Installer at Solforce, excelling in outdoor installations and power tool operation. Proven track record in enhancing project efficiency and ensuring safety compliance. Strong collaborator with a commitment to customer satisfaction and effective problem-solving skills, driving successful project completions on time and within budget.
Overview
20
20
years of professional experience
Work History
Solar Panel Installer
Solforce
Massachusetts
06.2025 - Current
- Assisted in troubleshooting and resolving system issues during installation processes to minimize downtime.
- Collaborated with team members to maintain compliance with safety regulations and industry standards.
- Monitored inventory levels of tools and materials, facilitating timely procurement for ongoing projects.
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
- Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
- Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
- Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
- Collaborated with team members to complete large-scale solar panel projects on time and within budget constraints.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Equipment Rental Manager
Bobcat of the Fingerlakes
Fairport, NY
06.2022 - 05.2025
- Managed inventory levels to ensure equipment availability and minimize downtime.
- Coordinated rental agreements, enhancing customer satisfaction and retention.
- Oversaw maintenance schedules to guarantee optimal performance of rental equipment.
- Trained staff on safety protocols and operational procedures for equipment handling.
- Implemented process improvements that streamlined operations and reduced turnaround times.
- Ensured compliance with relevant regulations, maintaining a safe working environment for employees and customers alike.
- Monitored industry trends to ensure that the company offered the most relevant and up-to-date equipment for customers'' needs.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in equipment selection and usage.
- Resolved customer issues promptly and professionally, leading to higher satisfaction ratings.
- Streamlined rental processes by implementing an effective reservation system to reduce wait times and improve overall customer experience.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and promoting professional growth.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Waitress/Bartender
Eric’s Office
Canandaigua, NY
10.2005 - 06.2021
- Provided prompt and courteous service to guests, ensuring satisfaction with dining experience.
- Assisted in menu knowledge, effectively communicating specials and recommendations to customers.
- Maintained cleanliness and organization of dining area, contributing to positive ambiance.
- Processed customer orders accurately, utilizing point-of-sale systems for efficient transactions.
- Collaborated with kitchen staff to ensure timely food delivery and guest needs were met promptly.
- Trained new team members on procedures and best practices for excellent service delivery.
Education
Associate of Science - General Studies
FLCC
Canandaigua, NYSkills
Power tool operation
Worksite safety
Outdoor installations
Solar installations
Rack and mounting assembly
Timeline
Solar Panel Installer
Solforce
06.2025 - Current
Equipment Rental Manager
Bobcat of the Fingerlakes
06.2022 - 05.2025
Waitress/Bartender
Eric’s Office
10.2005 - 06.2021
Associate of Science - General Studies
FLCC