Jodi Brown

Unemployed due to illness

• Temporary seasonal
• Engaged visitors through informative presentations and interactions, enhancing guest experience.
• Assisted in organizing events and activities to promote park attractions and services.
• Provided support in maintaining cleanliness and safety standards throughout the park areas.
• Collaborated with team members to facilitate smooth operations during peak attendance periods.

• Operated school buses safely, ensuring timely transportation for students.
• Conducted pre-trip vehicle inspections to maintain safety standards.
• Monitored student behavior during transit to promote a secure environment.
• Communicated with parents regarding bus schedules and student arrival times.
• Implemented emergency procedures effectively during unexpected situations.
• Assisted in route planning to optimize travel efficiency and reduce delays.
• Collaborated with school staff to address transportation-related concerns promptly.
• Maintained accurate records of daily routes and incidents for administrative review.
• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.

• Monitored access points to ensure compliance with security protocols and procedures.
• Assisted in the implementation of access control systems for enhanced security measures.
• Conducted regular inspections of facilities to identify potential security vulnerabilities.
• Coordinated with security personnel to address incidents and maintain a secure environment.
• Trained new staff on access control policies and emergency response procedures.
• Streamlined check-in processes, improving efficiency of visitor management operations.
• Monitored property to report unlawful activity.
• Neutralized situations calmly with tact and common sense.
• Prepared and maintained records and documentation pertaining to incidents.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Kept check-in area clean and neat at all times.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Checked credentials and identifying paperwork for all incoming employees and visitors.
• Completed hourly patrols of facility, grounds and perimeter.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Examined doors, windows and gates to verify security.

• Supervised daily operations to ensure efficient service and customer satisfaction.
• Trained and mentored new staff on menu knowledge and service standards.
• Implemented strategies to improve workflow and reduce wait times during peak hours.
• Monitored inventory levels and coordinated supply orders to maintain stock availability.
• Resolved customer complaints promptly to uphold brand reputation and loyalty.
• Collaborated with management to align service goals with operational strategies.
• Managed table turnover rate effectively allowing for more guests served per shift.
• Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
• Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.