Jodi Burke
Leasing Manager
Alachua,FL
Summary
Versatile Leasing Manager with 5 years of experience. Handles office, tenant and staff leadership needs by utilizing strong multitasking, planning and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Leasing Manager
Pinewood Properties Of Gainesville, LLC
06.2019 - Current
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Oversee four apartment communities to include 508 individual apartments and tenants.
- Collect and post rental income.
- Create leases, lease renewals, notices to tenants.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
Server/Trainer
Piesanos Stone Fired Pizza
06.2011 - 05.2019
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Streamlined server training process for improved employee retention and quicker onboarding.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
Manager
Hooters Of Gainesville
06.2009 - 03.2011
- Coordinated new hire paperwork with payroll company.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Conducting inventory and ordering food and supplies.
- Monitor dining room to ensure optimal guest experience.
- Work with individual servers to improve performance.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Managed 3 stores within the franchise, Gainesville, Ocala and Valdosta.
- Managed approximately 75 employees.
- Kept labor at the targeted goal of 8%.
- Oversaw all food and alcohol deliveries.
- Made daily bank deposits and cash reconciliations.
- Created games and contests for employees based on extra food preparation to ensure low waste.
Skills
- Problem Solving
- Team Leadership
- Decision Making
- Customer Service
- Attention to Detail
- Time Management
- Resident Relations
- Leasing Reports
- Tenant Liaison
Timeline
Leasing Manager
Pinewood Properties Of Gainesville, LLC
06.2019 - Current
Server/Trainer
Piesanos Stone Fired Pizza
06.2011 - 05.2019
Manager
Hooters Of Gainesville
06.2009 - 03.2011
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