Jodi Burns

• Developed strong relationships through consistent communication and attentive service.
• Improve produce department conditions through proactive problem-solving and efficient complaint resolution.
• Built and managed relationships with key managers, associates, DMs, RDs, and buyers to drive growth in produce sales.
• Mentored junior team members, store associates, and DMs fostering professional growth through guidance on best practices in the industry.
• Assisted with staff training to enforce quality, safety and sanitation guidelines.
• Optimized supply chain management, resulting in reduced shrink and increased inventory accuracy.
• Conducted regular reviews of operations and identified areas for improvement.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Responsible for assisting setting up produce departments for grand opening stores.
• Assist in closing of Publix locations.
• Training and development of DMs, newly promoted managers, and associates looking to advance to management.
• Increased sales revenue with targeted marketing campaigns and strategic product positioning such as the Plush in the floral department. Last year I worked with buyers to introduce a Plush display to help maximize sales of this item. In six months, the Lakeland division created 1.3 million dollars in sales, that is 378,000 dollars more than Miami, Jacksonville, Atlanta, and Charlotte Division combined. With over 57,000 units more sold then all other four divisions combined.

I have had the honor of being a part of a lot of extra projects while in the lakeland division:

• Video shoots for Tod Jones to address customers during covid, photo shoots for the rock, videos for the new Kentucky store launch.
• I had the pleasure of building the background with the buying team and other RIS' from our team for our Feeding America campaign for Todd Jones to share with the community the amount of food we donated to them over y the years.
• I have been involved in the back of the house project and helping design a backroom that is more effcient in the day to day operations.
• I was invited to build floral displays at the green house where I worked closely with the Dustin Myers, TS team and the floral suppliers and some of their team. To see the way the suppliers team were interested in our merchandising strategy in the stores was definitely impacting on my out look as to how important our relationship is with them and the respect they have for our business plan to help change the trajectory of the retail floral business.
• Myself and two other team members were invited to visit one of our new local floral suppliers, a family owned farm called Worden Farms. The opportunity to learn about their farm operation and work with them in designing the sunflower bouquet and see the excitement they had to work with us was very humbling. They worked with Dustin to design the packaging and shipping box. Before this visit I was not aware of the input the suppliers can have on the whole process. To hear their ideas and see the excitement to work with Publix really helped me to understand the importance of the relationship between the two purchaser and supplier. To witness Dustin's poise when explaining the needs as well as the expectations of the relationship between the two was when I knew I wanted to be a part of that in the near future for my career.

• Trained and supervised produce staff for optimal performance and adherence to company policies.
• Maintained produce display, and prep and storage areas in clean and orderly condition.
• Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
• Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
• Coached and mentored new team members.
• Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
• Assisted customers with produce questions.
• Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
• Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
• Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary.
• Planned attractive produce displays, using color and texture to enhance.
• Adapted department operations during seasonal fluctuations in supply, ensuring continued availability of diverse product selections throughout the year.

The Many management titles held with Winn Dixie:

• Back door receiver
• Seafood manager
• Dairy frozen food manager
• Deli/Bakery manager
• Produce manager
• Trained and supervised produce staff for optimal performance and adherence to company policies.
• Maintained produce display, and prep and storage areas in clean and orderly condition.
• A member of remodel and training team for my last 4 years with Winn-Dixie.