Jodi Colyer
Springfield,NJ
Summary
- Jump at opportunities to assist colleagues and management team
- Adaptable and dedicated office management professional with 25 years of experience. Proven knowledge of handling a wide range of administrative, technical and executive-support tasks as well as staff training and development and workflow prioritization.
- Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line.
- Advanced computer skills in MS Office Suite and other applications/systems.
Overview
31
31
years of professional experience
Work History
Executive Assistant to the Owner
New England Seating Co
05.2008 - 03.2022
- Developed efficiency-enhancing workflow and process improvements that made it possible to accommodate increasing responsibilities necessitated by tremendous growth in business.
- Office Manager – Set up and oversaw administrative policies and procedures for office organization. Performed general office duties, ordering, and maintaining inventory control, creating, and maintaining a record management system, and performed basic bookkeeping and all payroll duties. Operated a variety of standard office equipment to complete high-volume administrative tasks. Leveraged financial software to assist with accounting tasks. Developed materials to coordinate and assist in employee training. Supported staff, performed data entry, and administrative duties. Utilized job-related software to prepare quotes, invoices, letters, and memos. Compiled, transcribed, and distributed minutes from meetings. Filed and retrieved corporate documents, records, and reports. Designed an electronic file system to maintain paper files.
- Inbound Sales & Project Management Associate – Handled all aspects of inbound projects that were assigned to me, including generating quotes based on architectural plans, strike-off coordination and approval, processing orders, ordering all materials, scheduling and deliveries, and invoicing clients.
- Executive Assistant – Managed the owner's work and personal schedule. Prepared travel arrangements. Handled personal banking. Controlled personal multi-unit rental properties, including drafting leases, collecting rents, and paying utilities and taxes.
Business Coordinator / Project Management
Remodeling & Home Repair by Michael
08.2007 - 05.2008
- Served as executive assistant to the owner, functioned as primary liaison to customers and ensured a consistently positive customer experience.
- Created and maintained all quotes, contract, invoices, billing and schedule.
- Project assistant
Practice / Office Manager
Offices of Dr. Norman B. Medow, Dr. Irene Magramm, and Dr. Michael Nissen
01.1997 - 01.2007
- Office Manager – Recruitment, training and direct supervision of all office support staff. Supervision of billing department. Purchase, maintain and upgrade all office technology, and medical supplies. Resolved issues that arose with patients, insurance companies, and hospitals.
- Practice Manager – Coordination of Doctors schedules, arrange itineraries for domestic and international conferences, scientific meetings, and lectures. Design presentations for each of the doctors on their lecture engagements. Preparation of articles and coordination of delivery of items required to ensure their publication. Preparation of all recertification paperwork for hospitals and insurance companies.
- Surgical Coordinator – Responsible for processing, organization, and pre-certification of all surgical procedures.
- Legal Consultation Coordinator – Acted as confidential liaison between office and various law firms. Designed and maintained database which tracked work hours, examinations, fees for services, payments, and closure of cases.
- Fellowship Coordinator – Processed and maintained applications for the pediatric ophthalmology fellowship program.
- Study Coordinator – Coordinated research done in conjunction with major drug company for the safety and efficacy of an adult approved glaucoma medication being used on children.
- Director, Pediatric Ophthalmology & Strabismus, Manhattan Eye, Ear & Throat Hospital
Practice / Office Manager
Office of Dr. Donald P. Kotler
01.1991 - 01.1997
- Office Management – all office manager responsibilities as listed above.
- Production Coordinator - Responsible for coordination of all research protocols including maintenance of all Internal Review Board (IRB) correspondence.
- Research Grant Coordinator – Responsible for preparation and delivery of research grants.
- Director, Gastrointestinal – Immunology Dept, St. Luke's Hospital
Education
Certificate - Fitness Instruction
New York University
New York, NYSkills
- Office Management
- Customer Service
- Staff Development & Training
- Policies & Procedures Manuals
- Vendor Relations Management
- Spreadsheet & Database Creation
- Accounts Payable/Receivable
- Bookkeeping & Basic Accounting
- Meeting & Event Scheduling
- Inventory Supply Management
- Expense Reduction
- Clerical Support
Timeline
Executive Assistant to the Owner
New England Seating Co
05.2008 - 03.2022
Business Coordinator / Project Management
Remodeling & Home Repair by Michael
08.2007 - 05.2008
Practice / Office Manager
Offices of Dr. Norman B. Medow, Dr. Irene Magramm, and Dr. Michael Nissen
01.1997 - 01.2007
Practice / Office Manager
Office of Dr. Donald P. Kotler
01.1991 - 01.1997
Certificate - Fitness Instruction
New York University