Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodi Cyester

Sparks

Summary

Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously, and customer/ patient relations. Specializes in administrative support to busy Warehouses and Dental practices. Committed to delivering high quality results with little to no supervision. Energetic, organized, and reliable.

Overview

17
17
years of professional experience

Work History

Treatment Coordinator/Patient Care Coordinator

Great Basin Oral & Facial Surgery
07.2024 - Current

Started as Patient Care Coordinator then moved to Treatment Coordinator, Medical Clearances, and Liberty Dental Representative. My responsibilities include

Checking patients in and out, scheduling appointments, assisting with phone calls, preparing and going over treatment plans with patients and collecting any estimated copays, sending out needed medical clearances and once receiving them back following up with the patient and doctors, keeping track of all Liberty and Medicaid patients regarding referrals preauthorization's, and eligibility, maintaining updated patient records.

Customer Service Rep/Administrative Assistant

Sierra Staffing/Solaris Global
09.2023 - 06.2024
  • Working in a Third-Party Logistics administrative role which supports the Warehouse Manager and Inventory Lead.
  • Focus is on assisting in the shipping and receiving of products and keeping records/ photos of such shipments.
  • Scheduling transportation of truckloads and small parcels, making sure all paperwork is in tact for driver and our records.

Billing Coordinator/Administrative Assistant

Aalberts IPS
10.2016 - 09.2023
  • Perform clerical duties requiring computer skills and knowledge of policies and procedures for the current shipment practices.
  • Support the shipping and receiving departments, support warehouse leads by identifying special instruction orders and seeing these shipments get out correctly and in a timely manner.
  • Assist the warehouse manager in the day to day running of the warehouse, assisting in payroll.

Dental Front Desk Receptionist

Courtesy Dental and Orthodontics
04.2012 - 10.2016
  • Performed office duties which included but not limited to scheduling appointments, answering phones and patient inquiries, insurance verification, billing insurance, collection of copays, treatment presentation, assist in perio-charting and mounting x-rays, checking in and out patients, updated personal information and insurance information, any other tasks asked of me.

Dental Front Desk Receptionist

Dr. Hong DDS
10.2008 - 10.2010
  • Performed office duties which included but not limited to scheduling appointments, answering phones and patient inquiries, insurance verification, billing insurance, collection of copays, treatment presentation, assist in perio-charting and mounting x-rays, checking in and out patients, updated personal information and insurance information, any other tasks asked of me.

Education

High School Diploma -

Central County Occupational Center Dental Assisting Program
06.1989

Skills

  • Dentrix
  • DSN
  • SharePoint
  • TMS
  • WMS
  • CPR Certified
  • Patient management
  • Treatment planning
  • Insurance verification
  • Appointment scheduling
  • Workflow coordination
  • Effective communication
  • Time management

Timeline

Treatment Coordinator/Patient Care Coordinator

Great Basin Oral & Facial Surgery
07.2024 - Current

Customer Service Rep/Administrative Assistant

Sierra Staffing/Solaris Global
09.2023 - 06.2024

Billing Coordinator/Administrative Assistant

Aalberts IPS
10.2016 - 09.2023

Dental Front Desk Receptionist

Courtesy Dental and Orthodontics
04.2012 - 10.2016

Dental Front Desk Receptionist

Dr. Hong DDS
10.2008 - 10.2010

High School Diploma -

Central County Occupational Center Dental Assisting Program