JODI DAHMS
Salt Lake City
Summary
Detail-oriented HR professional specializing in vendor negotiation, payroll administration, and office management. Proven ability to train staff and ensure accurate invoicing.
Overview
27
27
years of professional experience
Work History
HR, PAYROLL, OFFICE MANAGER
VIA CON DIOS, LLC
Aldrich
01.2019 - 04.2025
- Handled vendor relationships, negotiating contracts for services and supplies.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coded and entered daily invoices with in-house accounting software.
- Provided training to new hires on office policies and procedures.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Recruited, interviewed and selected employees to fill vacant roles.
MANAGER
UPTOWN CAFE
Branson
03.1998 - 12.2018
- Supervised daily operations and staff activities at a busy café.
- Trained new employees on café procedures and customer service standards.
- Developed relationships with regular customers to enhance service experience.
- Monitored food safety practices and maintained cleanliness in the kitchen area.
- Coordinated special events and promotions to attract new customers.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Rural Mail Carrier
USPS
Galena
01.2017 - 09.2018
- Sorted and delivered mail to rural addresses efficiently.
- Managed delivery routes while ensuring timely service.
- Communicated with customers regarding mail services and inquiries.
- Operated postal vehicles safely through varied terrains.
- Handled undeliverable mail according to USPS protocols.
- Ensured proper handling of fragile packages requiring special care.
- Provided excellent customer service while interacting with customers on route.
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Organized mail for delivery in a timely manner according to established routes and schedules.
Education
High School Diploma -
REEDS SPRING HIGH SCHOOL
Reeds Spring, MO05-1993
Skills
- Vendor negotiation
- Invoice tracking
- Payroll administration
- Office management
- Bookkeeping
- Customer relationship management
- Staff training
- Event coordination
- Problem solving
- Attention to detail
- HR leadership
References
References available upon request.
Timeline
HR, PAYROLL, OFFICE MANAGER
VIA CON DIOS, LLC
01.2019 - 04.2025
Rural Mail Carrier
USPS
01.2017 - 09.2018
MANAGER
UPTOWN CAFE
03.1998 - 12.2018
High School Diploma -
REEDS SPRING HIGH SCHOOL