Summary
Overview
Work History
Education
Skills
Timeline
Generic

jodi deckert

Silver Lake,WI

Summary

Dynamic food service professional with a strong work ethic and exceptional multitasking abilities, honed at SUBWAY® Restaurants. Proven track record in enhancing customer satisfaction through efficient order management and adherence to food safety standards. Skilled in cash handling and fostering positive relationships, contributing to increased repeat business and a welcoming dining atmosphere.

Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.

Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.

Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

24
24
years of professional experience

Work History

Food Service Worker

SUBWAY®Restaurants
01.2019 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Increased repeat business with high standards of food quality and service.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.
  • Assisted in menu development to cater to wider variety of dietary preferences.
  • Improved dining experience by maintaining clean and organized eating area.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Enhanced team efficiency with streamlined food preparation processes.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Utilized POS system to receive and process food and beverage orders.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Cashier

Aldi
01.2017 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Food Service Worker

SUBWAY®Restaurants
01.2012 - 01.2017
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Streamlined checkout process, reducing wait times for customers.
  • Conducted daily equipment checks to ensure operational efficiency.
  • Optimized food presentation to enhance customer dining experience.
  • Reduced food preparation times by organizing workstations effectively.
  • Implemented waste reduction strategies, contributing to cost savings.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Collaborated with kitchen staff to plan and execute special events without hitches.
  • Improved team morale by organizing regular staff meetings and feedback sessions.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Processed customer payments and balanced cash drawers.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Increased repeat business with high standards of food quality and service.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.
  • Assisted in menu development to cater to wider variety of dietary preferences.
  • Improved dining experience by maintaining clean and organized eating area.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Enhanced team efficiency with streamlined food preparation processes.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Utilized POS system to receive and process food and beverage orders.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Cook

Corner Crossing
01.2011 - 01.2012
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Introduced waste reduction program, contributing to environmental sustainability efforts.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.

Floral Designer

Jewel Osco
01.2009 - 01.2011
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Prepared potted plants and bouquets based on customer requirements.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
  • Assisted customers in selecting flowers and accessories, tailoring orders to fit budget and occasion.
  • Enhanced team skills by sharing techniques and tips, fostering collaborative and skilled work environment.
  • Developed custom floral designs for weddings, significantly contributing to memorable day for numerous couples.
  • Collaborated with event planners to create thematic floral decorations, elevating event aesthetics and client satisfaction.
  • Maintained cleanliness and organization of shop, enhancing shopping experience for customers.
  • Conducted market research to stay ahead of floral trends, ensuring offerings remained appealing and contemporary.

Cashier

Grass Lake Grocery
01.2005 - 01.2008
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Increased sales of promotional items by informing customers about current offers.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.

Floral Designer

Flower Hut
01.2001 - 01.2004
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
  • Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Implemented cost-saving measures to reduce overhead expenses while maintaining high standards of quality in all products delivered.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Mentored junior designers in advanced techniques, fostering a collaborative and supportive team environment.
  • Streamlined order processing and delivery scheduling, improving efficiency and customer satisfaction.
  • Provided expert care instructions to customers, extending life of their floral purchases.
  • Created portfolio of designs, enabling quick visualization of options and facilitating decision-making.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Designed sympathy arrangements with sensitivity and care, providing comfort during clients' difficult times.
  • Managed inventory, ensuring availability of fresh flowers and supplies, reducing waste and optimizing costs.
  • Led team during peak seasons, ensuring high productivity and meeting all customer deadlines.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Proficient in utilizing floral design software to create custom arrangements.
  • Possess in-depth knowledge of various types of flowers and their seasonal availability.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Imparted knowledge on plants and flowers to customers.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Prepared potted plants and bouquets based on customer requirements.
  • Assisted customers in selecting flowers and accessories, tailoring orders to fit budget and occasion.
  • Enhanced team skills by sharing techniques and tips, fostering collaborative and skilled work environment.
  • Maintained cleanliness and organization of shop, enhancing shopping experience for customers.

Education

No Degree - Floral Design

CLC
Grayslake, IL
01-1996

High School Diploma -

Antioch Community Highschool
Antioch, IL
01-1995

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Cleaning and sanitation
  • Problem-solving
  • Strong communication skills
  • Attention to detail
  • Positive attitude and energy
  • Team oriented
  • Fast-paced environment
  • Working quickly
  • Safe food handling
  • Cash register operation
  • Food preparation
  • Food and safety standards
  • Interpersonal skills
  • Efficient food preparation
  • Order taking accuracy
  • Food storage practices
  • Inventory control
  • Sanitation standards compliance
  • Food storage
  • Food quality assessment
  • Food waste reduction techniques
  • Food portioning control
  • Interpersonal relationship building
  • Grilling
  • Food service sales techniques
  • Food cost control strategies
  • Food safety
  • Basic math
  • Menu item pricing
  • Food rotation
  • Supply ordering
  • Portion control
  • Temperature control
  • Cash handling experience

Timeline

Food Service Worker

SUBWAY®Restaurants
01.2019 - Current

Cashier

Aldi
01.2017 - 01.2019

Food Service Worker

SUBWAY®Restaurants
01.2012 - 01.2017

Cook

Corner Crossing
01.2011 - 01.2012

Floral Designer

Jewel Osco
01.2009 - 01.2011

Cashier

Grass Lake Grocery
01.2005 - 01.2008

Floral Designer

Flower Hut
01.2001 - 01.2004

No Degree - Floral Design

CLC

High School Diploma -

Antioch Community Highschool

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