Jodi Demerly
Summary
Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
25
25
years of professional experience
Work History
Sr. Branch Administrator
Safety-Kleen / Clean Harbors
11.2019 - Current
- Managed daily operations to maintain smooth workflow, overseeing scheduling, inventory management, and task delegation.
- Complied with regulatory guidelines and requirements regarding non and hazardous waste materials.
- Met deadlines by proactively managing team tasks and streamlining processes.
- Checked payroll, vendor payments, and other accounting disbursements.
Coordinator - Engineering Dept
Kaleida Health Buffalo General Hospital
05.2018 - 04.2019
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times within budget.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
Accounting Associate
First Choice Evaluations
05.2016 - 03.2018
- Improved cash flow management with timely invoicing and collections efforts.
- Reduced outstanding AR balances through diligent follow-up and negotiation efforts.
- Provided exceptional customer service while addressing client inquiries regarding their financial matters in a timely manner.
- Managed vendor relationships effectively to negotiate favorable payment terms and pricing agreements that benefited the organization''s bottom line.
Administrative Manager
Windstar Power And Lighting
01.2005 - 12.2015
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Ensured smooth daily operations with completion of all essential administrative tasks and responsibilities.
- Maintained accurate record-keeping systems to ensure easy access to critical information for year end taxes.
Proprietor
Demerly Movers
06.1999 - 12.2015
- Streamlined business operations for improved efficiency with the implementation of new management techniques.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Reduced employee turnover rate by creating a positive work environment and implementing comprehensive training programs.
- Resolved conflicts with customers in a timely manner, promoting effective communication between the customer and the team.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Optimized team hiring, training, and performance.
- Provided customer service on accounts and resolved problems.
- Entered income and expense details into business databases to track purchases and address variances.
- Dominated the Western NY market for Moving industry.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Education
Bachelor's of Business -
Medialle College
Buffalo, NY03.2016
Legal Secretarial -
Bryant And Stratton College
Getzville, NY06.1994
Skills
Business Administration
Business Operation
Financial Relations
Customer Acquisition/Retention
Contracting
Teamwork / Communications
Timeline
Sr. Branch Administrator
Safety-Kleen / Clean Harbors
11.2019 - Current
Coordinator - Engineering Dept
Kaleida Health Buffalo General Hospital
05.2018 - 04.2019
Accounting Associate
First Choice Evaluations
05.2016 - 03.2018
Administrative Manager
Windstar Power And Lighting
01.2005 - 12.2015
Proprietor
Demerly Movers
06.1999 - 12.2015
Bachelor's of Business -
Medialle College
Legal Secretarial -
Bryant And Stratton College
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