Jodi Welch
Trenton,NC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
22
22
years of professional experience
Work History
Sales Associate
Furniture Fair
12.2020 - 10.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Custodian
Craven County Schools
08.2018 - 12.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Moved furniture for cleaning and set up for special events.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Completed routine floor stripping, sealing and finishing.
Custodian
COMMONWEALTH OF PENNSYLVANIA
08.2015 - 08.2018
- Service, clean or supply restrooms
- Gather and empty trash
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications
- Strip, seal, finish and polish floors
- Notify managers concerning the need for major repairs or additions to building operating systems
- Clean building floors by sweeping , mopping, scrubbing or vacuuming
- Clean windows, glass partitions or mirrors using soapy water or other cleaners, sponges or squeegees
- Steam clean or shampoo carpets
- Requisition supplies or equipment needed for cleaning and maintenance duties
- Dust furniture, walls, machines or equipment
- Move heavy furniture, equipment or supplies, either manually or by using hand trucks.
Residential Services Aide
COMMONWEALTH OF PENNSYLVANIA
08.2012 - 08.2015
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes or running errands
- Perform healthcare-related tasks, such as monitoring vital signs and medication under the direction of registered nurses or physiotherapists
- Transport clients to locations outside the home such as to physicians' offices or on outings using a motor vehicle
- Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition or infant care
- Participate in case reviews consulting with the team caring for the client to evaluate the client's needs and plan for continuing services
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Housekeeper
SPLIT ROCK RESORT
01.2008 - 08.2012
- Carry linens, towels, toilet items, and cleaning supplies using wheeled carts
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors , elevators, stairways, locker rooms and other work areas so that health standards are met
- Empty wastebaskets
- Empty and clean ashtrays and transport other trash and waste to disposal areas
- Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
- Keep storage areas and carts well-stocked, clean, and tidy
- Dust and polish furniture and equipment
- Sweep, scrub, wax or polish floors using brooms, mops, or powered scrubbing and waxing machines.
Waitress/Bartender
WOODYS COUNTRY HOUSE
09.2001 - 01.2008
- Collect money for drinks served
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean glasses, utensils, and bar equipment
- Balance cash receipts
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons
- Stock bar with beer, wine, liquor and related supplies such as ice, glassware, napkins or straws
- Serve wine and bottled or draft beer
- Take beverage orders from serving staff or directly from patrons
- Clean bars, work areas and tables
- Mix ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks
- Serve snacks or food items to customers seated at the bar
- Slice and pit fruit for garnishing drinks
- Ask customers who become loud and obnoxious to leave or physically remove them
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders or enter orders into computers for transmittal to kitchen staff
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
- Prepare hot, cold and mixed drinks for patrons and chill bottles of wine
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Education
High School Diploma -
William Floyd High School
Mastic Beach, NY06.1986
Skills
- Sales trends
- Stocking and replenishing
- Client Service
- Contract preparation
- Professional demeanor
- Meal Preparation
- Housekeeping
- Feeding Assistance
- Laundry Management
- Behavior Management
- Injury Prevention
- Safety Compliance
- Needs Assessment
- Convalescence Support
- Chauffeuring
- Patient Ambulation
- Infection Control
- Attentive to People
- Bedside Care
Timeline
Sales Associate
Furniture Fair
12.2020 - 10.2023
Custodian
Craven County Schools
08.2018 - 12.2020
Custodian
COMMONWEALTH OF PENNSYLVANIA
08.2015 - 08.2018
Residential Services Aide
COMMONWEALTH OF PENNSYLVANIA
08.2012 - 08.2015
Housekeeper
SPLIT ROCK RESORT
01.2008 - 08.2012
Waitress/Bartender
WOODYS COUNTRY HOUSE
09.2001 - 01.2008
High School Diploma -
William Floyd High School
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