Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jodi Falco

Human Resources
Spokane,WA

Summary

Talented HR leader with 20 year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

People Operations Manager

Kaspien, Inc (aka etailz)
Spokane Valley, WA
01.2020 - Current
  • Partnered with stakeholders to strategize and execute best-in-class hiring practices.
  • Provided guidance to managers regarding best practices in recruiting, hiring, training, coaching, and development of staff members.
  • Partnered with stakeholders to strategize and execute best-in-class hiring practices.
  • Implemented strategies to increase retention rates by providing competitive benefits packages.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Conducted performance reviews, salary surveys and job evaluations to maintain competitive compensation levels.
  • Designed strategies to promote organizational growth by identifying high potential employees and developing their skillsets.
  • Oversaw payroll processes including time tracking systems, benefits administration and tax filing requirements.
  • Facilitated change management projects by providing support during periods of transition or restructuring.

Sr. Human Resources Specialist

SchoolsFirst Federal Credit Union
Santa Ana, CA
05.2007 - 07.2019
  • Developed and maintained HRIS tables, reports, interfaces, and data integrity.
  • Participated in testing activities prior to releasing new functionality and updates into production environment.
  • Assisted in the design of user interface for employee self-service applications.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Developed compensation plans including salary surveys, job evaluations, bonus plans.
  • Provided technical support to users of various HRIS systems.
  • Analyzed complex business problems and developed innovative solutions using HRIS tools.
  • Generated ad hoc reports as requested by management team or other departments.
  • Performed software installation, configuration, testing and maintenance activities for various ADP products.
  • Conducted training sessions on proper usage of ADP services for end-users.

Human Resources Generalist

Aspen Education Group
Cerritos, CA
09.2004 - 05.2007
  • Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
  • Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
  • Researched best practices in human resources management to identify areas of improvement within the organization.
  • Prepared reports related to personnel activity such as turnover rate or hiring process metrics.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Conducted benefits administration for 500 benefit-eligible employees.

Education

Some College (No Degree) - General Studies

Long Beach State College
Long Beach, CA

Skills

  • Performance Assessment
  • Employee Relations
  • Payroll Administration
  • Compensation Structuring
  • Benefits Administration
  • Compensation and Benefits
  • Employee Support
  • Microsoft Office Proficiency
  • Talent Management
  • Human Resources Operations
  • Benefits Programs

Certification

  • Profession in Human Resources Certification - pending
  • Society of Human Resources Management (SHRM) - Professional Member

Timeline

People Operations Manager

Kaspien, Inc (aka etailz)
01.2020 - Current

Sr. Human Resources Specialist

SchoolsFirst Federal Credit Union
05.2007 - 07.2019

Human Resources Generalist

Aspen Education Group
09.2004 - 05.2007

Some College (No Degree) - General Studies

Long Beach State College

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Jodi FalcoHuman Resources