Summary
Overview
Work History
Education
Skills
Traveling, animals, crafts, fishing
Timeline
OfficeManager
Jodi Fussell

Jodi Fussell

Office manager
Greenwell Springs,LA

Summary

Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

Overview

28
28
years of professional experience

Work History

Travel Agent

Travmanity
07.2022 - Current
  • Followed up with customers to increase customer service with travel plans.
  • Conducted market research to investigate potential new travel destinations.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

Office Assistant

Durasteam LLC
Baton Rouge, LA
10.2015 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Scheduling Coordinator

Zoar Baptist Church
Baton Rouge, LA
08.2007 - 09.2015
  • All areas of office duties: answering multi phone lines, dispatching, invoicing, quick books, accounts payable, accounts revealable, some shipping and receiving, customer service, routing technicians, and scheduling are just some of my duties.

Receptionist/ office clerical

Capitol Weld and gas
06.1997 - 10.1998
  • As a Receptionist my responsibilities were managing all front desk activities
  • Key Responsibilities/Accountabilities:
  • Greet visitors and determine whether they should be given access to specific individuals
  • Answer and direct all incoming calls
  • Read incoming memos, submissions, and reports in order to determine their significance and plan their distribution
  • Interpret administrative and operating policies and procedures for employees Maintain the front desk and lobby area
  • Schedule conference rooms data entry typing, word, excel
  • Assisted a little in the book keeping accounts payable and accounts receiveable
  • Also taking phone orders
  • Offer general support to other departments (when schedule allows)
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Interacted with customers by phone, email, or in-person to provide information.

Cosmetologist

Glamour shots
Baton Rouge, LA
05.1995 - 03.1997
  • I was responsible for customer service
  • Checking in my patron assisting with the whole glamour experience
  • Checking them in by computer
  • Helping them pick out the items they wanted to purchase, I was their cosmetologist prepping hair and makeup wardrobe and assisting the photographer
  • Also would do there payment transaction and many more customer service they may need
  • Skills Used
  • Great customer service
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Education

Certification - Tourism And Travel Management

WDW
Online
09.2022

High school -

Baker High
Baker, LA
05.1995

Cosmetology degree diploma - Cosmetology

Denham Springs Beauty College
Denham Springs, LA

Certifiate - Tourism And Travel Management

TravManity
Online
07.2022

Skills

  • Office clerical duties (10
  • Client Consultations
  • Makeup Application
  • Payment Processing Expertise
  • Beauty Trend Advising
  • Social Media Knowledge
  • Multi-Line Phone Proficiency
  • Valid Driver's License
  • Staff Management
  • Event Planning
  • Employee Training
  • Office Management
  • Mail Management
  • Time Management
  • Schedule Management
  • Organizing and Categorizing
  • Office Supply Management
  • Self Starter
  • Front Office Management
  • Bank Deposit Reconciliation

Traveling, animals, crafts, fishing

I am adventurous I love traveling and going to new places exploring and meeting new people and culture. 

Me and my family love to fish and camp in our RV.

I have owned my own both and online shop making crafts and selling antiques.

I have some fur babies that I spoil.

I have two daughters and we love to shop.

I just love my family and love spending time with them.



Timeline

Travel Agent

Travmanity
07.2022 - Current

Office Assistant

Durasteam LLC
10.2015 - Current

Scheduling Coordinator

Zoar Baptist Church
08.2007 - 09.2015

Receptionist/ office clerical

Capitol Weld and gas
06.1997 - 10.1998

Cosmetologist

Glamour shots
05.1995 - 03.1997

Certification - Tourism And Travel Management

WDW

High school -

Baker High

Cosmetology degree diploma - Cosmetology

Denham Springs Beauty College

Certifiate - Tourism And Travel Management

TravManity

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Jodi FussellOffice manager