Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
•Managed a high-volume switchboard, efficiently handling incoming calls and directing them to appropriate departments.
•Scheduled appointments for attorneys and clients, ensuring optimal use of time and resources.
•Maintained an organized filing system for legal documents, improving accessibility and efficiency.
•Greeted clients in a professional manner creating a positive first impression at the law firm.
•Performed administrative tasks including photocopying, scanning, faxing, and mailing legal documents.
•Coordinating meetings between attorneys and clients by arranging conference rooms and preparing necessary materials.
•Responded to inquiries from clients regarding case status updates or general information about the law firm services.
•Maintained confidentiality of sensitive client information in accordance with legal ethics guidelines
•Updated client contact information in the data base regularly to ensure accurate records.
•Assisted in organizing files for court hearings or trails according to established procedures.