Jodi Garnsey
Gaston,SC
Summary
Hospitable individual with expertise in safe food preparation. Versed in menu development and dietary restrictions and food allergens. Accurately preps and prepares daily food items according to patients specific dietary needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kitchen Manager/Restaurant Front of House Manager
Good Life Cafe
05.2019 - Current
- Resolved guests complaints while maintaining positive customer environment.
- Performed cash handling activities and secured nightly bank deposits.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Collaborated with chefs to create seasonal menus and promotional offers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Juicer
Good Life Cafe
04.2021 - Current
- Processed payments correctly and promptly.
- Described menu items and daily specials to customers.
- Followed all cleanliness and sanitation procedures.
- Created unique juice blends and recipes.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared salads, soups and sandwiches for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Hospice Food Service
Agape
08.2013 - 05.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with residents to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to residents specific dietary specifications.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with patient requests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Skills
- Produce Knowledge
- Interest in Health
- Cleaning and Sanitation
- Dietary Restrictions
- Food Quality Procedures
- Recipe Interpretation
- Physical Labor
- Batch Production
- Maintaining Quality Assurance Standards
- Health and Safety Standards
- Food Preparation
- Complex Problem-Solving
- Equipment Preparation
- Social Perceptiveness
Certification
ServSafe Food Protection Manager Certification-08/24/2022
Timeline
Juicer
Good Life Cafe
04.2021 - Current
Kitchen Manager/Restaurant Front of House Manager
Good Life Cafe
05.2019 - Current
Hospice Food Service
Agape
08.2013 - 05.2019
ServSafe Food Protection Manager Certification-08/24/2022
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