Jodi Gaul
Meadowlands,MN
Summary
Driven professional with a proven track record in customer service and financial management, notably at Trailside Lounge & Grill. Excelled in building customer relationships and enhancing operational efficiency, demonstrating exceptional work ethic and empathy. Skilled in customer assistance and maintaining fiscal responsibility, consistently exceeding customer expectations for quality and service.
Overview
17
17
years of professional experience
Work History
Cashier
Super One Foods
11.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
Owner
Trailside Lounge & Grill
10.2007 - 08.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Education
High School Diploma -
AlBrook High School
Saginaw, MN05.1987
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Super One Foods
11.2023 - Current
Owner
Trailside Lounge & Grill
10.2007 - 08.2023
High School Diploma -
AlBrook High School
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