Jodi Ghorchian
Lincroft ,NJ
Summary
Experienced hospitality and food industry professional with demonstrated history of working in the food, beverage & hospitality industry for over 20 years. Experienced in fast paced take out establishments, as well as formal sit down and hotel.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Store Manager
The Blonde Shallot
02.2022 - 10.2023
- Assist in kitchen prep, plating and packaging of salads and weekly market items
- Manage inventory of all food items in stock and out for sale
- Ensure the atmosphere and cleanliness of the shop are to the standards of the brand, as well as the display of items to be sold
- Provide leadership and motivation to team members to increase productivity and efficiency within the store
- Solved problems and resolved conflicts for team members and customers
- Greet customers, help with item selection, and operate POS system for payment.
Certified Pilates Instructor
Home Studio/Pilates Blast
07.2019 - 08.2023
- Designed and set up home studio for private or duo pilates sessions
- Enhanced client strength and flexibility by developing customized Pilates routines tailored to individual needs..
- Implemented innovative teaching methods to accommodate diverse learning styles and fitness levels.
- Collaborated with other instructors to develop engaging group classes that catered to various skillsets.
- Maintained a clean, safe, and inviting studio space, ensuring optimal conditions for client comfort and satisfaction.
- Assisted clients in achieving their personal fitness goals by providing ongoing encouragement and support throughout their journey.
Owner/Operator
Tazza Enoteca & Bakery
10.2005 - 07.2019
- Conceptualized, constructed and operated a new, successful, bustling neighborhood cafe with two locations
- Managed day to day operations including cafe and retail setup, purchasing, customer service, accounting, vendor relations, food preparation, marketing and branding
- Monitor compliance with health and safety regulations regarding food preparation, serving and building maintenance
- Managed a 21 person front and back of house service team.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Manager
Caffe Buon Gusto
10.2002 - 03.2004
- Greeted customers and managed staff to ensure service ran smoothly
- Assisted floor staff during busy times
- Responsible for phone orders and catering services
- Recruited staff and handled administrative tasks.
Wine Sales Representative
Monsieur Touton Selection
03.2001 - 09.2002
- Handled maintenance of current territory as well as managed sales calls to seek out new accounts
- Developed strong relationships with restaurant owners for better wine placement on menus and increased order volume.
- Maintained consistent communication with existing clients, ensuring satisfaction and repeat business.
- Increased wine sales by conducting in-store tastings and engaging customers with product knowledge.
Front of House Manager
Guastavino's
02.2000 - 03.2001
- Managed front of house operations including greeting and interacting with diners
- Oversaw lunch and dinner reservations and maintained related database for a 250 seat dining room
- Scheduled front of house of approximately 20 members
- Maintained inventory of restaurant supplies
- Prepared and set up for private parties and events.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
Education
Pilates Teacher Certification -
Pilates Sports Center
Red Bank, NJ07.2019
Bachelor of Arts - Fashion Institute of Technology
Fashion Institute of Technology
New York, NY06.1996
Skills
- Hospitality
- Customer Service
- Reservations
- Sales
- Staff Management
- Operations
- Event Management
- Store Merchandising/Management
- Branding
- Supply Ordering
- Promotional Planning
- Multitasking and Organization
- Shift Scheduling
- POS Systems
- Food Prep & Handling
- Pilates Class Creation & Instruction
Certification
CPR Certified
New York Health Department Certification
Timeline
Store Manager
The Blonde Shallot
02.2022 - 10.2023
Certified Pilates Instructor
Home Studio/Pilates Blast
07.2019 - 08.2023
Owner/Operator
Tazza Enoteca & Bakery
10.2005 - 07.2019
Manager
Caffe Buon Gusto
10.2002 - 03.2004
Wine Sales Representative
Monsieur Touton Selection
03.2001 - 09.2002
Front of House Manager
Guastavino's
02.2000 - 03.2001
Pilates Teacher Certification -
Pilates Sports Center
Bachelor of Arts - Fashion Institute of Technology
Fashion Institute of Technology