Jodi Goetz
Liberty ,MO
Summary
Account manager with over 25 years of experience, adept at developing and executing strategic plans that boost sales and improve market positioning. Known for integrity and team motivation, fostering an environment of excellence. Exceptional communication and strategic skills consistently meet and exceed business targets. Strong work ethic and organizational proficiency enhance decision-making processes.
Overview
28
28
years of professional experience
Work History
Childcare Director
Self-employed
Liberty , MO
02.2017 - 12.2025
- Implemented age-appropriate curriculum, monitored child behaviors and interactions, supporting optimal development outcomes.
- Supervised recruitment, evaluation, and training of staff to enhance skills and optimize learning environments.
- Ensured financial stability by managing center budget and meticulously tracking expenses and revenues.
- Fostered supportive partnerships with parents through regular progress updates and proactive resolution of concerns.
- Maintained compliance with regulations by overseeing program documentation and child records.
- Enforced safety policies, maintaining a healthy environment that consistently surpassed state licensing requirements.
Inside Sales Coordinator
HD Supply
Kansas City, KS
01.2014 - 01.2017
- Surpassed sales quotas through targeted outbound calling and emailing strategies, contributing to profitable growth.
- Managed sales process, coordinating project management, order tracking, and customer issue resolution for enhanced satisfaction.
- Established accurate product pricing using pricing matrices, aligning with target margin objectives.
Inside Sales / Key Account Specialist
EIS INC.
Tempe, Arizona
05.2008 - 11.2013
- Managed 360+ accounts across nine states in OEM, Electrical Apparatus, and Fabrication sectors, ensuring client satisfaction and retention.
- Achieved daily call ratio of 15-17 through proactive outreach to potential clients.
- Performed sales and project activity reporting monthly, quarterly, and daily via SAP.
- Analyzed sales data using Excel and SAP to identify growth trends and address discrepancies, driving informed decision-making.
- Implemented targeted marketing campaigns aligned with territory and company sales objectives.
- Collaborated with vendors to facilitate customer visits, boosting lead generation efforts.
- Conducted regular account visits to strengthen client relationships and proactively address product needs.
- Received 'Top Gun' award in 2012 for exceptional performance in gross profit and business growth.
Real Estate Agent
DPR REALTY
Phoenix, Arizona
08.2003 - 05.2008
- Generated leads through targeted internet marketing and lead generation programs, enhancing customer acquisition for home buyers/sellers.
- Created/managed a database of 600+ clients using ACT!, Agent Office and MS Office, maintaining regular communication through phone calls/emails.
- Completed documentation for broker and State of Arizona to facilitate the escrow process between client, broker, lender, and title company.
- Negotiated purchase contracts, facilitating inspections, appraisals, and closing procedures, ensuring smooth transactions for clients.
Auto Damage Claims Adjuster
THE CHUBB GROUP OF INSURANCE COMPANIES
Phoenix, Arizona
02.2001 - 06.2003
- Investigated coverage verification and assessed liability exposure to facilitate claims resolution.
- Negotiated liability outcomes, leading to prompt payment and closure of claims.
- Managed communications with policyholders and third parties during claims handling to ensure clear information flow.
- Handled a caseload of 80-100 files while managing daily mail, voicemail, and diary entries.
Inside Sales Representative
CENTURY MAINTENANCE SUPPLY
Phoenix, Arizona
05.1998 - 02.2001
- Implemented training program for inside/outside sales personnel selling and order process for the company's new window coverings division.
- Developed profit-building incentive programs, driving increased company revenue.
- Provided product information, processed orders, and coordinated communication between manufacturers and customers to ensure quality and timely delivery of products.
- Earned HVAC certification and engaged in training seminars to deepen product knowledge.
- Conducted business operations in Phoenix, Arizona
Education
General Education Diploma -
MESA COMMUNITY COLLEGE
Mesa, ArizonaSkills
- SAP and Microsoft Office
- Lead generation
- Adaptability and flexibility
- Client acquisition
- Contract negotiation
- Customer relationship development
- ACT! and Agent Office
- Contract and agency law
- Legal disclosures
- Commissioner's standards compliance
- Account management
- Relationship management
- Negotiation tactics
Timeline
Childcare Director
Self-employed
02.2017 - 12.2025
Inside Sales Coordinator
HD Supply
01.2014 - 01.2017
Inside Sales / Key Account Specialist
EIS INC.
05.2008 - 11.2013
Real Estate Agent
DPR REALTY
08.2003 - 05.2008
Auto Damage Claims Adjuster
THE CHUBB GROUP OF INSURANCE COMPANIES
02.2001 - 06.2003
Inside Sales Representative
CENTURY MAINTENANCE SUPPLY
05.1998 - 02.2001
General Education Diploma -
MESA COMMUNITY COLLEGE