Hi, I’m
Jodi Gray
N Fond du Lac,WI
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
years of professional experience
1
Certification
Work History
ABC Supply Co.Fond du Lac, WI
Inside Sales
10.2021 - Current
Job overview
- 1
- Answer phones
- Help customers with their product needs
- Schedule delivery of products
- Schedule pick up of returns
- Type invoices per customer request
- Update invoices to ensure proper billing
- Make sure the deposit is done on a daily basis
- Filing paperwork properly
- Back up support to other co-workers
- Administrative duties
Kelly Temporal ServicesFond du Lac, WI
Office Assistant
05.2021 - 10.2021
Job overview
- Temporary job placement for the company I am currently working for
Various, WI
Bartender
06.2015 - 02.2021
Job overview
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Adhered to state regulations regarding serving alcohol responsibly.
- Provided drink suggestions to customers based on their preferences.
Bills Marine ServiceLake Geneva, WI
Office Manager
01.2007 - 06.2016
Job overview
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
University of Phoenix-Online CampusRemote
Associate's degree from Business
Skills
- Sales
- Communication skills
- Customer service
- Microsoft Office
- Data entry
- Typing
- Clerical experience
- English
- Phone etiquette
- Computer skills
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Inside sales
- Administrative experience
- Restaurant experience
- 10 key typing
- Microsoft Outlook
- Organizational skills
- Office experience
Certification
Driver's License
Timeline
Inside Sales
ABC Supply Co.
10.2021 - Current
Office Assistant
Kelly Temporal Services
05.2021 - 10.2021
Bartender
Various
06.2015 - 02.2021
Office Manager
Bills Marine Service
01.2007 - 06.2016
University of Phoenix-Online Campus
Associate's degree from Business
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