Jodi Hansen
Chicago,IL
Summary
Reliable Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in money management and customer service areas and flexible with changing business needs.
Overview
4
4
years of professional experience
Work History
Food and Beverage Cashier
Potbelly's Sandwich Shop
05.2022 - 09.2023
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
- Worked with floor team and managers to meet wide range of customer needs.
- Dishes
Collections Agent
Beacon Recovery Group
03.2020 - 11.2022
- Processed payments and applied to customer balances.
- Achieved performance to meet end of the month goals.
- Delivered customer service on collection calls and maintained calm and professional.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Discussed installment plans on different types of accounts
Cashier
Just Salad
03.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
GED -
Oconomowoc High School
Oconomowoc, WI01.2016
Skills
- Cash Handling
- Food handling
- Inventory Stocking
- Payment Processing
- Customer Assistance
- Computer knowledge
- Cleaning and sanitization
Timeline
Food and Beverage Cashier
Potbelly's Sandwich Shop
05.2022 - 09.2023
Collections Agent
Beacon Recovery Group
03.2020 - 11.2022
Cashier
Just Salad
03.2020 - 08.2020
GED -
Oconomowoc High School
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