Summary
Overview
Work History
Education
Skills
Timeline
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Jodi Harroun

Oviedo

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong costumer relations and writing skills eager to secure entry-level position.

Overview

15
15
years of professional experience

Work History

Bartender

The Florida Room
05.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Bartender/Manager on Duty

JM Hospitality
04.2009 - 03.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Education

Bachelor of Arts - Journalism/Mass Communications

Lock Haven University of Pennsylvania
Lock Haven, PA

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Timeline

Bartender

The Florida Room
05.2022 - Current

Bartender/Manager on Duty

JM Hospitality
04.2009 - 03.2024

Bachelor of Arts - Journalism/Mass Communications

Lock Haven University of Pennsylvania

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Jodi Harroun