Jodi Hartley
San Carlos Park,FL
Summary
Dynamic marketing advocate with over ten years of experience in the healthcare industry, demonstrating a proven track record of strong marketing leadership and a commitment to fulfilling customer needs while enhancing service quality. Expertise in presentation skills, team-building, negotiation, and effective communication drives success in cultivating win-win relationships with staff, physicians, home health agencies, and the public. A solid foundation in business development and public relations complements a strategic approach to implementing initiatives that foster financial and organizational growth. Extensive knowledge of nursing and a robust network within the healthcare sector further enhance the ability to deliver impactful results.
Overview
22
22
years of professional experience
Work History
Black Apron/Operations Manager
First Watch
08.2019 - Current
- FOH & BOH management.
- FOH team member greeted and seated guests within 2 minutes, ran hot food, stocked whatever needed to be done, trained new team mates, bussed tables, rolled silverware, etc. I'd do anything that made the restaurant run a good steady pace, great customer service.
Freelance Photographer & Graphic Designer
Jodi Hartley Images & Designs
- Current
- Business owner of photography studio “H 2 Images & Designs” in Fort Myers, Fl.
Server
Coconut Jack's Waterfront Grille
05.2022 - 09.2022
- FOH team member greeted and seated guests, ran hot food, stocked whatever needed to be done, open and closed the FOH, bussed tables, rolled silverware, etc. I'd do anything that made the restaurant run a good steady pace, great customer service.
Business Owner
All Around Moving & Recycling
07.2018 - 08.2021
- We moved residential and commercial clients from house to house.
Development Assistant
Oasis Senior Advisors
02.2016 - 12.2016
- Provided administrative duties to the Director of Development and office staff which included setting up scheduled conversations with candidates interested buying a Oasis Senior Advisors Franchise. Update state skilled nursing facility and community data to import that information nation wide into map point. Create Oasis Senior Advisor territories using data collected. Design franchise consultant newsletters and email weekly. Input candidate data into Fran connect, efficiently put together franchise agreements and addendums. Schedule, document minutes and coordinate monthly team meetings.
Unit Coordinator
Life Care of Estero
12.2012 - 02.2016
- Independently coordinate clerical, registration/admission, and communication for efficient and effective operations of the Blue Water Bay units. Requires accurate and timely registration and admission process for each patient. Greet patients and guests and initiates process of all emergencies, inpatient admissions, transfer paperwork. Arranges accommodations for patients through appropriate channels and departments. Obtains and verifies accurate identification and demographical data for the patient's permanent medical records. Communicate and assist in coordinating issues surround resident admission to the facility for long-term or rehabilitation care. Advise families regarding long-term insurance, Medicare, Medicaid, and private payment options. Communicate with other departments screening physical and fiscal appropriateness of residents placement within the facility.
Public Relations & Marketing Manager
Circle of Woods
- 11.2015
- Provided visual communications for web site, met deadlines for specified client needs in advertisement, such as product packaging, brochures, newspaper ads, magazine coupons, organized events with the company, and manage Public Relations and Marketing Department.
Secretary of Student Association of Photographers
Organization for Communication/Photojournalism department at Pitt State University
08.2008 - 12.2011
- Graphic Designer Communication Banquet Committee
- Included organizing events, weekly meetings, and designing brochures and posters.
PCCT
Via Chirsi Medical Center
06.2003 - 11.2011
- Patient Clerical Care Technician that includes multi-tasking various assigned jobs such as entering doctor’s orders, patient care, and communicating with staff and family.
- Responsibilities
Education
Bachelor of Science - Communications
Pitt State University
05.2011
Skills
- English
- Medical records
- Personal assistant experience
- Adobe Creative Suite 5 (InDesign, Illustrator, Photoshop and/or Dreamweaver), experienced in Microsoft Office Suite, Bachelors in Communication emphasis Photojournalism, experienced in writing and editing, keen eye for specific targets, creative with advertising, experienced and loves public speaking
- Computer networking
- Presentation skills
- Food handling
- POS
- Customer service
- Clerical experience
- Public relations
- Food industry
- Leadership
- Microsoft Office
- Negotiation
- Restaurant experience
- Serving
- Food safety
- Financial services
- Photography
- Marketing
- Time management
- Food service
- Problem-solving
- Team leadership
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Project management
- Customer relationship management (CRM)
- Operations management
- Cross-functional teamwork
- Project planning
- Recruiting and interviewing
- Employee onboarding
- Coaching and mentoring
- Friendly, positive attitude
- Teamwork and collaboration
Work Experience
01-2008
Additional Information
- Skills
- Computer-literate performer with extensive software proficiency covering wide variety of applications including master suite Adobe, Microsoft, and QuarkXpress. Proven relationship-builder with unsurpassed interpersonal skills. Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
Timeline
Server
Coconut Jack's Waterfront Grille
05.2022 - 09.2022
Black Apron/Operations Manager
First Watch
08.2019 - Current
Business Owner
All Around Moving & Recycling
07.2018 - 08.2021
Development Assistant
Oasis Senior Advisors
02.2016 - 12.2016
Unit Coordinator
Life Care of Estero
12.2012 - 02.2016
Secretary of Student Association of Photographers
Organization for Communication/Photojournalism department at Pitt State University
08.2008 - 12.2011
PCCT
Via Chirsi Medical Center
06.2003 - 11.2011
Freelance Photographer & Graphic Designer
Jodi Hartley Images & Designs
- Current
Public Relations & Marketing Manager
Circle of Woods
- 11.2015
Bachelor of Science - Communications
Pitt State University
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