Jodi Henderson
New Orleans,LA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner - E-commerce
Nola Grace
12.2010 - 01.2024
- Founded and operated a successful e-commerce store, overseeing all aspects of business management including product sourcing, inventory control, payroll, employee management, and order fulfillment.
Human Resources Manager
TRU Corp.
06.2004 - 10.2009
Store Manager/Training Store Manager/HR Lead
Wenco Corp.
06.1997 - 06.2004
Education
Bachelor Of Administrative Studies - Business Management
IADT
Tampa, FLSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Management
- Business Planning
- Strategic Planning
- Staff Management
- Marketing
- Team Oversight
- Staff hiring
- Business Development
- Business launch
- Business Administration
- Negotiation
- Employee Development
- Product branding
- Cost Reduction
- Budget Development
- Regulatory Compliance
- Human Resource Management
- Labor Relations
- Human Resources
- Attention to Detail
- Customer Service
- Teamwork and Collaboration
- Team Leadership
- Customer Service Management
- Effective leader
- Scheduling
- Goal Setting
- Quality Assurance
- Inventory Control
- Inventory Management
- Business Leadership
- Inventory Tracking and Management
- Purchasing and planning
- Records Organization and Management
- Customer Retention
- Employee Relations
- Budget Control
- Delegating Work
- Hiring and Onboarding
- Operations Oversight
- Management Team Building
- Administrative Management
- Revenue Growth
- Payroll Administration and Timekeeping
- Training Management
- Calendar Management
- Cost Control
- Logistics
- Organizational Structuring
Personal Information
Title: Office Manager/HR Manager
Certification
Human Resource Analytics University of California Irvine
Timeline
Owner - E-commerce
Nola Grace
12.2010 - 01.2024
Human Resources Manager
TRU Corp.
06.2004 - 10.2009
Store Manager/Training Store Manager/HR Lead
Wenco Corp.
06.1997 - 06.2004
Bachelor Of Administrative Studies - Business Management
IADT