Summary
Overview
Work History
Education
Skills
Timeline
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Jodi Herzog

Jodi Herzog

Granbury,TX

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

30
30
years of professional experience

Work History

Owner/CFO/Operations Manager

TX HOP Club, LLC
06.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established foundational processes for business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced operational risks while organizing data to forecast performance trends.

Commissary Supervisor

Johnson County Sheriff's Office
08.2011 - 07.2023
  • Maintained confidentiality and security of records.
  • Performed transfers of products and merchandise from warehouse to inmates.
  • Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
  • Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Successfully drove new product lines to increase annual profits by 60%.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Education

High School Diploma -

Oak Ridge High School
Oak Ridge, TX
06.1991

Skills

  • Budget development and administration
  • Human resource management
  • Operations management
  • Investor relations
  • Employee development
  • Administrative oversight
  • Program creation and implementation
  • Profit and loss analysis
  • Partnership development
  • Financial management

Timeline

Owner/CFO/Operations Manager

TX HOP Club, LLC
06.2023 - Current

Commissary Supervisor

Johnson County Sheriff's Office
08.2011 - 07.2023

High School Diploma -

Oak Ridge High School

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Jodi Herzog