Jodi Higgins
Simpsonville,SC
Summary
Results-driven Implementation Project Manager committed to reengineering and delivering consistent and strategic end-to-end business process solutions. Analytical professional well-versed in coordinating and prioritizing project tasks, managing timelines and maintaining project plans to communicate status to clients and senior management. Offering 16 years of vast experience overhauling information technology systems. Communicative leader with proven track record of proactively identifying and resolving problems with creative solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Implementation Project Manager
ADP
01.2021 - Current
- Developed project plans identifying key issues, approaches and performance metrics.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Coordinated internal audits and led remediation efforts for identified deficiencies.
- Communicated project updates to stakeholders at all levels.
- Partnered with project team members to identify and quickly address problems.
- Monitored and tracked project progress to support timely completion.
- Led cross-functional teams to successfully complete IT projects.
- Managed backlog of 15 active projects in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
Project Manager II
ADP
01.2012 - 08.2021
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Developed and implemented strategic project plans to meet business objectives.
Program Manager
Citizens Bank
01.2011 - 12.2011
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
Education
Associate of Applied Science - Computer Science
CCRI
Warwick, RISkills
- Mentor
- Production Support
- Project Implementation
- Managing Multiple Projects
- Strategy Implementation
- Methodology Implementation
- Technical Direction
- Stakeholder Updates
- Timely Project Completion
- Best Practices and Methodologies
- Project Goals and Milestones
Affiliations
- Project Management Institute - RI Chapter Past President
Certification
Active PMP certified since 2007
Timeline
Lead Implementation Project Manager
ADP
01.2021 - Current
Project Manager II
ADP
01.2012 - 08.2021
Program Manager
Citizens Bank
01.2011 - 12.2011
Associate of Applied Science - Computer Science
CCRI