Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
Hi, I’m

Jodi Hilton

Career Technology Education Teacher
Kingwood,TX
Jodi  Hilton

Summary

Articulate Computer Teacher offering 10-years background teaching computer principles to students at various levels. Motivating and encouraging educator with excellent knowledge of computer hardware and software and solid program presentation skills. Well-versed in implementing new technologies into teaching. Patient individual committed to continuous development. Personable communicator proven to deliver engaging lessons to target learning objectives and prepare students for success beyond high school.

Overview

12
years of professional experience
1
Certification

Work History

Timberwood Middle School
Humble, Texas

Career Technology Education Teacher
01.2016 - Current

Job overview

  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
  • Taught correct hand placement for typing and basic computer skills.
  • Used lectures, demonstrations and discussions to instruct students individually and in small groups.
  • Attended professional development technology courses to increase knowledge base and learn new information.
  • Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues.
  • Processed software and hardware by coordinating user setups, installations and upgrades.
  • Planned and implemented curriculum to teach up-to-date technology to 180 students.
  • Emphasized web etiquette and practical applications of technology for professional use.
  • Instructed students individually and in groups using various teaching methods such as lectures, discussions and demonstrations.
  • Developed and managed student activities and assessments to track student progress.
  • Helped individuals develop life skills, improve knowledge and enhance vocational skills.
  • Provided students in-depth Programming education experiences covering [Loops], [Conditional Statements] [Functions and Expressions] skills.
  • Used fair and equitable approaches when grading assignments and evaluating build projects.
  • Used computers, audio-visual aids and other equipment and materials to supplement presentations.
  • Conferred with parents or guardians, other teachers and administrators to resolve students' behavioral and academic problems.
  • Prepared students for employment by creative projects covering writing resume, application process, and how to interview.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed team communications and information for meetings.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Humble Independent School District
Humble , Texas

Desktop Support Specialist
11.2014 - 01.2016

Job overview

  • Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and district policies.
  • Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
  • Obtained and evaluated information about new systems, peripherals and software technology.
  • Worked with various systems, software and peripherals and various types of games.
  • Authored detailed documentation on service call resolutions, providing valuable data on both personnel performance and effective remediation techniques.
  • Purchased, setup and installed new computers.
  • Learned and implemented new software testing procedures.
  • Enhanced helpdesk ticketing system, resulting in 30% reduction in support call turnaround time.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices and software to set up work stations for employees.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Humble Independent School District
Humble , Texas

Instructional Technology Aide
08.2013 - 11.2014

Job overview

  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Established administrative work procedures to track staff's daily tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Used email, MS Suite, Google Suite to prepare various correspondence, reports and other written material.
  • Created and implemented standard operating procedures for ticket handling.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
  • Managed 15 calendars to strategically coordinate meetings, appointments and events.
  • Increased office efficiency by modernizing document organization systems and effectively implementing in house ticketing system.

Comp USA
Dallas , TX

Assistant Buyer
06.2007 - 02.2008

Job overview

  • Guaranteed timely delivery of merchandise through consistent communication with distribution centers and vendors.
  • Negotiated prices, discount terms and transportation arrangements for merchandise.
  • Analyzed sales data and conducted competitor research to efficiently order merchandise according to sales trends.
  • Researched and evaluated market trends through online sources, customer feedback and competitor shopping.
  • Processed, reviewed and tracked replenishment orders using in house software.
  • Implemented consolidations and markdowns to promote higher gross margins.
  • Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Met with suppliers to assess changes and determine proper courses of action.
  • Maintained complete documentation and records of all purchasing activities.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Computed and created purchase orders, verify purchase requisitions and expedite customer orders.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Developed and improved account relationships.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
  • Removed poor performing items from future buys.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
  • Reviewed order updates to identify best practices aligned with corporate goals.
  • Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
  • Generated reports detailing sales trends and store performances.
  • Oversaw $5-7m budget and purchasing needs for technology company.
  • Purchased over $5m in desktop accessory products quarterly. Generate15k quarterly in rebates/credits, and 5k monthly co-op advertising.

JCPenney Headquarters
Plano, Texas

Merchandising and Allocation Assistant
11.2005 - 06.2007

Job overview

  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Conducted weekly walk-throughs with Senior Buyer to discuss interior visual displays and store window presentation.
  • Developed productive relationships with key account holders.
  • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
  • Assessed areas of service concern and developed improvement plans.
  • Authorized purchase orders and consumables.
  • Implemented process improvements that reduced average purchasing cycle times by 15%.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Lamar University
Beaumont, TX

BBA from Marketing
12.2022

University Overview

Lamar University
Beaumont, TX

BBA from Management Information Systems
12.2022

University Overview

Skills

  • Computer Literacy
  • Special Assignments
  • Instructional Technology
  • Group and Individual Instruction
  • Teacher Training
  • Collaborative Environments
  • Remote Assistance
  • Understanding of Technology
  • Exceptional Oral Communication Skills
  • Encouraging Students & Parent Communication
  • Google Classroom
  • Google Suite & Classroom
  • Digital Graphics
  • Career Information
  • Education IT Technology
  • Career and Technical Education
  • Education Technology
  • Business Education
  • Vocational Education
  • Teacher Development
  • Teacher Support and Collaboration
  • Teacher Relations
  • Career Event Planning
  • Teacher Collaboration
  • Teacher Conferences
  • Parent-Teacher Conferences
  • Teacher Training Expertise
  • Post-Secondary Career Exploration
  • Career Development Techniques Instruction
  • Parent-Teacher Collaboration
  • Parent-Teacher Relations
  • Secondary Education

Accomplishments

Accomplishments
  • Teacher Ambassador with Construct 3, provide teachers globally with ways to implement programming into any content area.
  • Participant in Coding + Beyond Action Committee

Certification

EC - 12 Technology Applications

7 - 8 Business, Marketing, Finance

Availability
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Quote

If we did all the things we are capable of we would literally astound ourselves.
Thomas Edison

Timeline

Career Technology Education Teacher
Timberwood Middle School
01.2016 - Current
Desktop Support Specialist
Humble Independent School District
11.2014 - 01.2016
Instructional Technology Aide
Humble Independent School District
08.2013 - 11.2014
Assistant Buyer
Comp USA
06.2007 - 02.2008
Merchandising and Allocation Assistant
JCPenney Headquarters
11.2005 - 06.2007
Lamar University
BBA from Marketing
Lamar University
BBA from Management Information Systems

EC - 12 Technology Applications

7 - 8 Business, Marketing, Finance

Jodi HiltonCareer Technology Education Teacher