Summary
Overview
Work History
Education
Skills
Timeline
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Jodi Hopkins

Midland,TX

Summary

Proven leader and skilled problem-solver, adept in multitasking and time management, I significantly enhanced customer satisfaction and streamlined operations at Freson Bros. Expert in small business operations and fostering professional client relationships, my tenure at Boss Cleaners LLC saw repeat business soar, showcasing my ability to drive success and reliability.

Overview

22
22
years of professional experience

Work History

Owner

Boss Cleaners LLC
02.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

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Department Manager

Freson Bros.
10.2002 - 02.2018
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Front end relations. Cover cashing and customer service. Manage customer needs.
  • Office. Daily cash up. Balance each till and safe and make daily deposits to the bank.
  • Help input new items into the system, label and sign.
  • I also help with some of the accounts receivable in the office. Take payments and post them to proper accounts.

Education

High School Diploma -

George P. Vanier
Donnelly, AB

Skills

  • Small business operations
  • Verbal and written communication
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Customer Relationship Management
  • Professionalism
  • Time management abilities

Timeline

Owner

Boss Cleaners LLC
02.2022 - Current

Department Manager

Freson Bros.
10.2002 - 02.2018

High School Diploma -

George P. Vanier
Jodi Hopkins