Jodi Howe
Mount Joy,PA
Summary
Dedicated and knowledgeable Case Manager with extensive experience at Penn Medicine Lancaster General Hospital.
Skilled in interdisciplinary collaboration and problem-solving, adept at connecting patients with critical resources.
My work emphasizes strong decision-making and social work skills, focusing on impactful patient support and community resource connections.
Overview
19
19
years of professional experience
Work History
Case Manager Facilitator
Penn Medicine Lancaster General Hospital
05.2015 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful resources to patients.
- Collaborated with multidisciplinary teams to address patient needs and assure safe discharge plans.
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced team efficiency, providing training and guidance to new case managers.
- Provides guidance and advice to the team.
- Conducted daily schedule and the scheduling lead for the inpatient case managers.
- Developed and implemented yearly competencies
Social Worker/Case Manager
Lancaster General Hospital
10.2008 - 05.2015
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
- Streamlined discharge process, ensuring patients had smooth transition from hospital to home and/or to the community.
- Managed complex cases both medically and socially.
Caseworker II
York County Children and Youth Services
05.2005 - 10.2008
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Contributed to development of individualized family plans to support reunification.
- Supporting clients: Helping children and youth in need, and their families, to improve their well-being
- Coordinating services and making referrals to other agencies
- Testifying in court: Preparing and presenting testimony on cases, if required
- Performing home visits: Visiting clients in their homes
Education
Master of Science - Social Work
Widener University
Chester, PA05.2008
Bachelor of Science - Social Work
Shippensburg University of Pennsylvania
Shippensburg, PA05.2005
Skills
- Problem-Solving
- Decision-Making
- Care Coordination
- Resource Management
- Interdisciplinary Collaboration
- Social Work
- Organization and Multitasking
- Leadership skills
Accomplishments
- Collaborated with interdisciplinary team members in the development of many A3 projects. (Multi-Disciplinary Rounds, Transport, Length of Stay, documentation)
- Facilitator certification for Respecting Choices/Advance Care Planning
- Successfully completed Aspiring Leaders Program
Timeline
Case Manager Facilitator
Penn Medicine Lancaster General Hospital
05.2015 - Current
Social Worker/Case Manager
Lancaster General Hospital
10.2008 - 05.2015
Caseworker II
York County Children and Youth Services
05.2005 - 10.2008
Master of Science - Social Work
Widener University
Bachelor of Science - Social Work
Shippensburg University of Pennsylvania