Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic
Jodi Hubler

Jodi Hubler

Fort Myers,FL

Summary

Dynamic and articulate professional with extensive experience in administrative and clerical roles, notably as an Executive Assistant at Home Performance Alliance. Excelled in leveraging Microsoft Excel and Office supply management to streamline operations, achieving a significant improvement in office efficiency. Renowned for exceptional customer service and a proactive approach, consistently enhancing executive support and operational workflows.

Overview

5
5
years of professional experience

Work History

Executive Assistant/Receptionist Administrator

Home Performance Alliance
Fort Myers, USA
02.2024 - 02.2025
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Handled confidential information with discretion and integrity.
  • Facilitated communication between senior management and staff.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Greeted visitors warmly upon arrival at the office premises.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Provided administrative support to multiple departments as needed.
  • Troubleshot office equipment, computer hardware and software issues.
  • Managed and organized physical and digital filing systems for easy access and retrieval.

Office Assistant/Accounts Receivable Clerk

Island Condo Maintenance
Sanibel, USA
02.2023 - 12.2023
  • Entered route card data
  • Collections
  • Managed pool technicians and routes
  • Answered phones
  • Posted payments
  • Processed end of month billing
  • Answered and directed phone calls to appropriate staff members.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Facilitated communication within the office and with external partners.
  • Typed, formatted and edited correspondence and other documents.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Maintained confidentiality of sensitive information and documents.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Monitored office expenses and submitted purchase requests.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Monitored and directed work of lower-level clerks.
  • Delivered messages and ran errands.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Completed and mailed contracts, invoices or checks.

Insurance Specialist - AR

Apex Roofing and Restoration
Ft. Myers, USA
06.2021 - 11.2021
  • Responded to customer inquiries and problems to promote great service.
  • Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
  • Reached out to vendors and customers to resolve account problems.
  • Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
  • Received and recorded cash, checks and transfers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Participated in financial audits related to accounts receivable.

Medical Receptionist

Americas Best Contacts And Eyeclasses
Fort Myers, FL
12.2019 - 06.2020
  • Straightened up waiting room to maintain neat and organized space.
  • Answered phones promptly and directed calls appropriately.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Greeted and checked in patients, updating patient information in computer system.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and confirmed patient appointments and consultations.
  • Informed patients of financial responsibilities prior to rendering services.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Verified insurance coverage for appointments and collected co-payments as required.

Education

High School Diploma -

Harlem High School
Machesney Park, IL
01.1992

Some College (No Degree) - Business

Rock Valley College
Rockford, IL

Skills

  • Airtable
  • Microsoft Word
  • Microsoft Excel
  • Open Office
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Edge
  • SPAS
  • Office supply management
  • Data entry
  • Customer service
  • Calendar management
  • Appointment scheduling
  • Basic bookkeeping
  • File organization
  • Administrative support
  • Mail management
  • Executive support
  • Multi-line phone proficiency
  • Document preparation
  • Legal administrative support
  • Articulate and well-spoken
  • Self-starter
  • Excel spreadsheets
  • AR/AP
  • Proper phone etiquette
  • Technical support

References

Upon request.

Affiliations

  • Painter
  • Scrapbooker
  • Past Notary Public
  • Past Member of Business Professionals of America
  • Past winner of Divisional Championships for Business Interviews for Business Professionals of America

Timeline

Executive Assistant/Receptionist Administrator

Home Performance Alliance
02.2024 - 02.2025

Office Assistant/Accounts Receivable Clerk

Island Condo Maintenance
02.2023 - 12.2023

Insurance Specialist - AR

Apex Roofing and Restoration
06.2021 - 11.2021

Medical Receptionist

Americas Best Contacts And Eyeclasses
12.2019 - 06.2020

High School Diploma -

Harlem High School

Some College (No Degree) - Business

Rock Valley College

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Jodi Hubler