Jodi Jacobs
Highlands Ranch,CO
Overview
33
33
years of professional experience
Work History
Global Workplace Projects Project Manager
Arcadis U.S. INC.
Highlands Ranch, CO
04.1991 - Current
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- Managed projects from procurement to commission.
- Negotiated and managed third-party contracts related to project deliverables.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Corporate Real Estate Project Manager
Arcadis U.S. INC.
Highlands Ranch, CO
04.1991 - Current
- Procured financing from conventional and public sources by preparing and submitting financing applications.
- Performed accounting functions by tracking revenue and expenses for ongoing properties.
- Valued residential real estate investment opportunities to determine property values.
- Performed feasibility analysis to evaluate potential development sites.
- Collaborated with leasing agents and advertising agencies to market vacant spaces.
- Coordinated bid and qualifications processes to select architects, professional consultants and contractors for projects.
- Performed site investigations to determine developmental requirements.
- Developed schedules for projects and managed all processes to obtain jurisdictional permits and approvals.
- Realigned company's structure, decreasing scheduling times and increasing profits [Number]%.
- Used [Software] to produce reports on milestones, project delivery and completion dates.
- Used retention strategies to maintain high occupancy rates.
- Researched demographics of local homeowners to identify target consumers.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Tracked project costs and other financial metrics to maximize profitability.
- Developed and implemented construction plans according to client specifications and expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Prepared detailed project estimates and reports for management review.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Implemented systems to improve process efficiency and reduce project duration.
- Negotiated labor contracts with general contractors and subcontractors.
- Analyzed and evaluated construction bids to select most cost-effective contractors.
- Obtained building and specialty permits from local jurisdictional agencies.
- Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
- Collaborated with structural engineers to evaluate structural integrity of projects.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Scheduled utility service providers according to project timelines.
- Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
- Used computer software to design construction plans and perform calculations.
- Led design and development of residential and commercial buildings.
Corporate Real Estate Assistant
Arcadis U.S. INC.
Highlands Ranch, CO
09.2009 - Current
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Assisted clients in home staging and overall preparation for real estate sales.process
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Prepared and distributed weekly reports on real estate market trends to inform clients and agents.
- Processed applications and paperwork in accordance with state and federal laws.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Implemented strategies to optimize successful closing of real estate transactions.
- Facilitated transfer of property ownership from seller to buyer for accurate recordkeeping and compliance.
- Negotiated offers between buyers and sellers to support mutually-beneficial contracts.
- Maintained comprehensive database of property listings and market data for KPI tracking and traceablity.
- Coordinated leads management with [Type] CRM software to improve efficiency with prioritized prospects.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Security/Access Control Manager
Arcadis U.S. INC.
Highlands Ranch, CO
04.1991 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
Office Supervisor/Facilities Management Administrative Support Specialist
Arcadis U.S. INC.
Highlands Ranch, CO
09.2009 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
- Delivered performance reviews, recommending additional training or advancements.
- Evaluated employee records and productivity and submitted evaluation reports.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
IT Services Support
Geraghty & Miller & Arcadis U.S. INC.
Plainview, NY & Highlands Ranch, CO
10.1992 - 09.2009
- Configured hardware and granted system permissions to new employees.
- Responded promptly and assisted customers in identifying issues and explained solutions to restore service and functionality.
- Process support actions and requests.
- Translated complex technical issues into digestible language for non-technical users by documenting support instructions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Monitored systems in operation and quickly troubleshot errors.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Data Entry Coordinator
Geraghty & Miller
Plainview, NY
04.1991 - 10.1992
- Maintained data entry requirements by following data program techniques and procedures.
- Compiled and sorted information to prepare source data for computer entry.
- Reviewed, corrected, deleted and re-entered data to eliminate duplication by tracking of data, processing errors and maintain data integrity.
Education
Associate of Applied Science - Accounting And Computer Science
Suffolk County Community College
Long Island, NY01.1991
Timeline
Corporate Real Estate Assistant
Arcadis U.S. INC.
09.2009 - Current
Office Supervisor/Facilities Management Administrative Support Specialist
Arcadis U.S. INC.
09.2009 - Current
IT Services Support
Geraghty & Miller & Arcadis U.S. INC.
10.1992 - 09.2009
Global Workplace Projects Project Manager
Arcadis U.S. INC.
04.1991 - Current
Corporate Real Estate Project Manager
Arcadis U.S. INC.
04.1991 - Current
Security/Access Control Manager
Arcadis U.S. INC.
04.1991 - Current
Data Entry Coordinator
Geraghty & Miller
04.1991 - 10.1992
Associate of Applied Science - Accounting And Computer Science
Suffolk County Community College