Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodi J. Bouwman

Holland,Michigan

Summary

Dedicated and detail-oriented person committed to the success of the team. Focused on continual professional and person growth, including the improvement of business practices and knowledge. Extensive experience with a variety of computer applications, along with testing and implementation. Experience working on multiple projects and lean improvements.

Overview

37
37
years of professional experience

Work History

CASH APPLICATION ANALYST

MILLERKNOLL, INC.
07.2004 - Current
  • Manage $2.2B cash for B2B, B2G and some B2C and systems over multiple companies and cash formats, including trade, miscellaneous cash, and credit card.
  • Assist Credit Management by assuring the proper processing of cash received and maintaining and reconciling daily cash, Accounts Receivable and inter-company general ledger accounts. Along with updating customer statements daily.
  • Project management work related to improving the overall effectiveness of the Cash Applications Department through technological improvements and re-engineering.
  • Work closely with internal and external customers by answering questions related to AutoCash, Credit Card, Debit/Credit and Misc Cash.
  • HMPS (lean) improvements to the Cash, Credit Card, Debit/Credit applications.
  • Work on Service Level Agreements with our counterparts at HMI India, along with providing training and training documents.
  • Setup a new credit card software program along with working with IT on ways to automate the credit card process. Work on PCI-DSS compliance on all credit card transactions.
  • Created process for unclaimed property and work with 3rd party auditor on submitting property to the correct states.
  • Created team metrics to measure the success of the team.
  • Restructured the cash team with the merging of two companies so work was disbursed evenly.
  • Successfully tested and implemented the merging of cash application between two internal companies with different systems and different banking.
  • Implemented a new credit card process for PCI compliancy.
  • Created work instructions and completed internal and external business partner training on the new credit card process.
  • Provided guidance to 6 team members. 4 of which are in India, 1 out of state and 1 local.
  • Implemented an automatic cash application process, improving our Autocash percentage hit rate from 38% to 92% and a cost savings of $22K/year.
  • Worked on an unclaimed property audit with a cost savings of $103K
  • Created a simplified AR adjustment process to keep customers AR accounts clean.

A/P Technician

MILLERKNOLL, INC. DBA HERMAN MILLER, INC.
06.2002 - 07.2004
  • Responsibilities include vouchering invoices, reconciliation of vendor statements, general ledger month end journal entries, coordinating with HMI employees to resolve problem invoices or issues, and special projects.
  • Created process improvements by automating invoice vouchering. A cost savings of $10k/year.

A/P Cost Coordinator

MILLERKNOLL, INC. DBA HERMAN MILLER GREENHOUSE
04.2000 - 06.2002
  • Responsibilities included vouchering invoices, reconciliation of vendor statements, accounts payable check run, reconciliation of inventory pricing vs. vendor invoice pricing, inventory price changes, meetings between supplier and HMI regarding pricing, general ledger journal entries for month end accruals, coordination with various HMI employees for smooth transition of price or inventory changes, and special projects.

Tax Preparer (Seasonal)

GEENEN & KOLEAN, PC.
02.1995 - 04.2000
  • Prepared individual tax returns and Corporate tax returns, Sales Tax, Federal and State Withholding returns, 1099 and W2 forms, during the January to April tax season.

Accounting Clerk

MANPOWER
04.1999 - 12.1999
  • Responsibilities included vouchering invoices, reconciliation of vendor statements, accounts payable check run, and reconciliation of inventory pricing vs. vendor invoice pricing.

Data Entry

ACCOUNTANTS ON CALL - Diesel Tech
04.1999 - 04.1999
  • Updated and entered information into computer system for yearly audit.

Data Entry

ACCOUNTEMPS - Metal Standard Corp
11.1998 - 12.1998
  • Transferred, updated, and entered information into new computer system.

File Sorter

ACCOUNTEMPS - USF Holland
10.1998 - 11.1998

Updated and sorted files.

Daily Sales Auditor

ACCOUNTTEMPS - MC Sports
08.1998 - 10.1998
  • Investigated daily sales reports for fraudulent information.

Office Manager

QUALITY CAR WASH/QUALITY OIL CO.
11.1994 - 07.1998
  • Responsibilities included all aspects of accounting: accounts receivable, accounts payable, payroll, general ledger, bank reconciliation, month end financial statements, daily sales reports and special projects. Also, followed up on customer claims and bad check recovery.

Office Manager

RICHARD MECKLEY, INC.
09.1989 - 11.1994
  • Responsibilities included all aspects of accounting: accounts receivable, accounts payable, payroll, general ledger, bank reconciliation, and month end financial statements. Typed contracts, answered telephones, performed other miscellaneous clerical office work and attended client and executive information sessions.

Tax Preparer (Seasonal)

DELONG & BROWER PC
02.1990 - 04.1994
  • Prepared individual tax returns during the February to April tax season.

Office Clerk – Co-op

WEST OTTAWA HIGH SCHOOL
07.1988 - 06.1989
  • Updated and entered information into computer system, typed memos, answered telephone, and assisted students.

Education

Associate Degree - Accounting/Business Management

DAVENPORT COLLEGE OF BUSINESS
Grand Rapids, Michigan
08.1992

Skills

  • BUSINESS SKILLS
  • Accounting (GAAP), Accounts Receivable, Accounts Payable, General Ledger, Risk Management (SOX), PCI Compliance, Project Management, Troubleshooting, Analysis, Problem Solving, Research, Audit, Reconciliations
  • SOFT SKILLS
  • Accuracy, Teamwork and Collaboration, Problem Solving, Attention to Detail, Adapability/Flexibility, Project Management, Process Improvement, Decision Making, Documentation, Traning and Instructing, Organization, Multitasking, Reporting, Verbal and Written Communication
  • COMPUTER PROGRAMS
  • Microsoft Office (Word, Excel, PowerPoint, Visio), Outlook, Infor (LN), Business Objects, Maestro, JD Edwards, Mapics, Sharepoint, Oracle, Hyland (OnBase), Lotus Notes, JP Morgan Chase Access and Receivables Edge, BA Merchant Services ClientLine, Omni-Order Manager

Timeline

CASH APPLICATION ANALYST

MILLERKNOLL, INC.
07.2004 - Current

A/P Technician

MILLERKNOLL, INC. DBA HERMAN MILLER, INC.
06.2002 - 07.2004

A/P Cost Coordinator

MILLERKNOLL, INC. DBA HERMAN MILLER GREENHOUSE
04.2000 - 06.2002

Accounting Clerk

MANPOWER
04.1999 - 12.1999

Data Entry

ACCOUNTANTS ON CALL - Diesel Tech
04.1999 - 04.1999

Data Entry

ACCOUNTEMPS - Metal Standard Corp
11.1998 - 12.1998

File Sorter

ACCOUNTEMPS - USF Holland
10.1998 - 11.1998

Daily Sales Auditor

ACCOUNTTEMPS - MC Sports
08.1998 - 10.1998

Tax Preparer (Seasonal)

GEENEN & KOLEAN, PC.
02.1995 - 04.2000

Office Manager

QUALITY CAR WASH/QUALITY OIL CO.
11.1994 - 07.1998

Tax Preparer (Seasonal)

DELONG & BROWER PC
02.1990 - 04.1994

Office Manager

RICHARD MECKLEY, INC.
09.1989 - 11.1994

Office Clerk – Co-op

WEST OTTAWA HIGH SCHOOL
07.1988 - 06.1989

Associate Degree - Accounting/Business Management

DAVENPORT COLLEGE OF BUSINESS
Jodi J. Bouwman