Jodi Jennings

• Managed budgets, financial reports, and rent collection for multiple properties, ensuring fiscal responsibility.
• Resolved resident conflicts in a fair and timely manner, promoting a harmonious living environment across all sites.
• Optimized use of property management software to streamline operations, improve accuracy in financial reporting, and enhance overall efficiency.
• Implemented innovative resident retention programs that fostered a strong sense of community across multiple sites.
• Conducted regular property inspections to maintain safety standards and address potential issues proactively.
• Collected and maintained careful records of rental payments and payment dates.
• Kept properties in compliance with local, state, and federal regulations.

Resident Annual Recertifications

LITHC, RD, HUD

• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Coordinated with legal counsel to resolve tenant disputes.

• Supervision and scheduling of sub-contractors and crew
• Ensuring budget allocations are maintained and maximized
• Attending Pre-con Meetings, On-site management, Certified Payrolls and other required reporting

• Scheduling sub-contractors to ensure efficient completion..
• Ensure all work has been complete as per scope and in a workmanlike manner
• Design and procurement of materials maximizing value within budget constraints
• Procuring all required permits, plans, engineer requirements per applicable county code

• Consistently achieved a walk-in to lease conversion ratio of 85% well above company-wide average.
• Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Managed social media channels effectively for improved brand visibility and increased audience interaction.
• Produced reports about community activities to keep owners, directors and managers informed.
• Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Monitored community acivities and maintained compliance with relevant laws, regulations and codes.

• Acquisitions, asset valuations, and management
• Development of referral sources of potential inventory
• Design and project management resulting in decreased turnaround period, and increased profit margins
• Managing sub-contractors, ensuring building code compliance and top-notch workmanship

• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Managed social media channels effectively for improved brand visibility and increased audience interaction.
• Produced reports about community activities to keep owners, directors and property managers informed.
• Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
• Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.

• Contract Negotiations, Marketing, Compliance with State and Federal Laws
• Acquisition of properties, research, renovation and sales, rent valuations, property maintenance
• Development, and Management of loan officers, and support staff, conflict resolution, relationship building
• Credit, income, and overall risk analysis, selection of loan product to meet clients investment goals
• Additional Experience and Accomplishments