Jodi Johnson
Aiken,SC
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier and stocker
Daniels Feed and Seed
03.2023 - Current
- Molly McCormick........(803)-465-1895
- Answered phones to answer questions
- Collaborated with team members to organize merchandise displays effectively.
- Assisted customers with product selections and inquiries to enhance shopping experiences.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Helped Closed the store and made sure everything was perfect for the next day.
- Improved efficiency, organized checkout area for optimal workflow.
- Trained new cashiers on register operations and customer service standards.
- Implemented strategies to reduce checkout wait times for improved customer satisfaction.
- Resolved customer complaints promptly, ensuring positive outcomes and repeat business.
- Monitored inventory levels and reported discrepancies to management for timely restocking.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
A Cashier
The Nut House And Country Market
11.2022 - 12.2022
- Sarah shore..........(864)554-4629
- Cheerfully greeted customers and help pick out gifts
- Enhanced customer service experience by efficiently processing purchases and returns.
- Cleaned up the store by sweeping up the floors, whipped the counters off, making sure everything is fully stocked and neat for the next day.
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Managed cash register, ensuring proper cash handling and end-of-shift reconciliation.
- Collaborated with team members to optimize inventory management during peak hours.
- Implemented strategies for reducing wait times during busy periods, improving customer satisfaction.
- Monitored stock levels, communicated needs to management for timely replenishment of products.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Performed administrative duties such as answering phones, distributing mail, and updating databases.
Stable Management and Horse Care Routine
High Valley Farm
08.2022 - 11.2022
- Jane Jennings......... (609)-462-6045
- Cleaned stables
- Cleaned paddocks
- Gave horses hay/ food/ water
- Swept out stalls and hay mats.
- Cleaned the barn
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Education
No Degree - All Core Courses Are Completed
Aiken Technical College
Aiken, SC06-2026
High School Diploma -
Aiken High School
Aiken, SC06.2023
Skills
- Responsibility
- Organization
- Critical thinking
- Team work
- Flexibility
- Emotional intelligence
- Customer service
- Merchandise display
- Transaction accuracy
- Inventory management
- Point-of-sale operations
- Time management
- Conflict resolution
- Team collaboration
- Product knowledge
- Cleanliness standards
- Adaptability to technology
- Communication skills
- Customer relationship building
- Customer assistance
- Complex Problem-solving
- Time management skills
- Money handling
- Cash register systems
Certification
ACT WorkKeys
Workkeys workplace documents -6
Workkeys Graphic Literacy- 6
Workplace Observation- 2
Workeys Applied Math-5
Timeline
Cashier and stocker
Daniels Feed and Seed
03.2023 - Current
A Cashier
The Nut House And Country Market
11.2022 - 12.2022
Stable Management and Horse Care Routine
High Valley Farm
08.2022 - 11.2022
No Degree - All Core Courses Are Completed
Aiken Technical College
High School Diploma -
Aiken High School
AWARDS
National Honor Society, Beta Club, G.E.M Scholarship Club, FFA Officer