Accomplished, dedicated, passionate, and strong leader that has 26 years of experience in the mental health field and 15 years of supervisory and administrative experience, working with individuals of all populations suffering from substance use and behavioral disorders, and other mental health disorders. Focused on client advocacy, prevention, education to reduce impacts and recurrence of serious issues. A drive to integrate and innovate strategic development by successful collaborations and partnerships in the community and to foster reputable programs and services for continuous quality improvement case outcomes. Ideal is to build and sustain core goals for clients to achieve. I have extensive knowledge and partnerships within the county and by increasing collaboration using community capacity building, engagement, and organizational advancement, creativity and identifying the goals of who and where the marketing is targeting, and coordinating and aligning a framework of lessening the stigma of mental and behavioral health by modeling and encouraging a cross-system of care, health, and well-being. My mission is supporting advocacy, prevention, recovery, treatment, and encouraging an individual's/or a family's best life one goal at a time by celebrating what is possible and attainable.
Skills
Supervision & Leadership
Active Listener
Team Management
Reliable & Trustworthy
Influencer/Motivator
Teamwork and Collaborator
Strategic planner/creative/visionary
Project Development
Research, data analysis, and grant writing
Adhering to guidelines and regulations
Oral/ written communication and time management
Budget management
Attention to Detail
Critical Thinking
Managing Operations and Efficiency
Scheduling and Coordinating
Complex Problem Solving
Goal Setting
Counseling 1:1/ Group
Performance Monitoring/Quality Improvement
Decision Making
Case Management
Negotiation and Conflict Resolution
Inter-Disciplinary Teams
Assessments
Treatment Plans
Case Closure
Defining Treatment Objectives
Community Resources
Client Evaluation
Case Documentation
Long-term planning
Work History
Offender Rehabilitation Coordinator-ASAT
NYSDOCCS
Marcy, NY
11.2023 - Current
Identified issues, analyzed information and provided solutions to problems.
Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
Evaluated progress of inmates in prison to determine optimal intervention strategies.
Coordinated responses to emergency situations arising in different locations.
Completed daily work report sheets and tasks.
Completed all initials, chronos, legal calls/call outs, parole/discharges, making sure all have paperwork and all discharges have orders of discharge completed in a timely and correct manner.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Overseen drug and alcohol programming in prison, provided all necessary paperwork, screening forms, inputs into correct systems, and filed each Incarcerated Individual's folder and collected any necessary required signatures.
Ensured all paperwork was up-to-date, signed, inputted into correct system, and filed when and where needed.
Paid attention to detail while completing assignments.
Worked well in a team setting, providing support and guidance.
Proved successful working within tight deadlines and a fast-paced environment.
Provide multiple programming groups to Incarcerated Individuals such as ACES, Science of Addiction, Family Dynamics, How Choices That We Make Impact Us and more.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Proven ability to develop and implement creative solutions to complex problems.
Self-motivated, with a strong sense of personal responsibility.
Gained extensive knowledge in data entry, analysis and reporting.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.
Provided professional services and support in a dynamic work environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Contract Administrator
Oneida County Office of Mental Health
UTICA, New York
04.2023 - 06.2023
Responsibilities included:
Administered contract change requests and resolution.
Oversaw changes and coordinated change orders and contract reviews.
Provided updates on status of contract processes to upper management and other important personnel.
Checked information in company's database for accuracy and updated data with current information to maintain records.
Reviewed details on incoming contracts and service agreements to keep pricing correct.
Identified contract changes potentially occurring during agreement's lifecycle.
Managed subcontract administration and compliance and coordinated contract closeouts.
Analyzed data and prepared for compilation into reports to be distributed to other key stakeholders.
Oversaw contract closeouts and addressed all issues prior to release of final payment.
Inspected contract work operations to check compliance with plans and specifications.
Worked with county law to ensure proper paperwork for contractual documentation to be submitted timely.
Developed flow system for contracts.
Developed job description and job duties for position and expectations with chart of standards.
Formed a system to store all electronic daily developments and updates on contracts to inform team updates.
Scheduled team meetings with law firm to discuss contracts.
Contract reports, updates, signatures, and copies of completed contracts.
Director, Prevention Services Department
Center For Family Life & Recovery, Inc
07.2015 - 10.2022
Responsibilities included:
Chair/or co-chair on many coalitions in Oneida county, regional, and state level
Managed staff, financials and key performance indicators to facilitate business operations.
Planned and implemented strategies to grow revenue.
Developed and presented new ideas and conceptualized new approaches and solutions.
Developed and implemented strategic sales plan to accommodate corporate goals.
Recommended corrective actions to conform to quality specifications.
Guided and motivated staff to drive maximum performance.
Built strong referral network to generate new business opportunities.
Coordinated activities with other departments to expedite work and improve interdepartmental performance.
Implemented and prepared comprehensive business plans to expand business.
Generated reports to review data and issue corrective actions for improvements.
Case Eligibility Determination.
Assessment, treatment plan.
Caseload/Counseling with families and individuals with MH and SUD.
Inter-Disciplinary team meetings.
Case Review/Closures.
Case Documentation.
Developing partnerships with OASAS/OMH/ACCESS-VR, LGU, regional, state, and federal government, law enforcement, judicial systems, CFS, local agencies, colleges, healthcare and more.
Prevention Coordinator
Center For Family Life & Recovery, Inc
09.2014 - 07.2015
Responsibilities included:
Grant writing, data analysis, research, adhere to and oversee guidelines and regulations.
Promoted high customer satisfaction by resolving problems with knowledgeable, creativity, and flexibility.
Worked closely with cross-systems in designing treatment plans specific to client needs.
Discussed with individuals/families how such issues as drug and alcohol abuse and anger management problems might have started with trauma.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Educated on detox and mental health, addiction, recovery, coping skills and community resources.
Guided clients in developing skills or strategies for dealing with problems.
Generated reports to review data and issue corrective actions for improvements.
Provided professional development training and presentations.
Counseling individuals/or family's with SUD and MH disorders.
Case Eligibility Determination.
Case Review.
Inter-Disciplinary Team Meetings.
Internal and external referrals.
Wraparound Services with other programs and services provided.
Case Documentation.
Case Closures.
Supported and counseled clients with drug and alcohol addiction.
Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
Internal and external referrals.
Wraparound Services with other programs and services provided.
Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Leadership, collaboration, networking and building stakeholder buy-in, building services, development, and integration, grant writing with schools and budget oversight
Responsible for project development and ensuring outcomes using data analysis
Quality improvement and audit measures
Utilizing leadership skills to build rapport, retention, purpose, and masterfully use the mission and vision of the grant to train staff for buy-in and sustainability, changing culture and climate
Working with the federal government of the grant and the two counties of the school districts.
Offered hands-on learning opportunities to develop student self-esteem and life skills.
Adapted classroom activities, assignments and materials to provide educational opportunity for special education students to participate in classroom activities.
Developed individual educational plans designed to promote educational, physical and social development.
Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Created and implemented compliant IEPs, progress reports and state-specific special education documentation.
Implemented behavioral plans designed by IEP teams for students with behavior disorders or other special conditions to help meet special education students needs.
Modeled social, peer facilitation and peer training to achieve academic, social, emotional and behavioral goals.
Enhanced students' physical, behavioral and social skills through class activities.
Offered counseling to students and parents to increase personal growth, self-understanding and behavioral management.
Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
Assisted with classroom observations to identify developmental delays and behavioral issues.
Assisted in training of staff, parents and students in specialized instructional strategies and techniques used in behavior intervention.
Utilized frequency charting, duration charting, time sampling and interval observations for appropriate behavior intervention.
Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
Evaluated student needs to provide helpful resources and support.
Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Worked with educators to outline intervention plans, establish goals and develop progress benchmarks.
Observed students in diverse settings to gauge behaviors.
Directed emergency response in crisis situations to diffuse tensions and prevent violence.
Completed continuous assessments and documented updates to care to maintain current records.
Conducted peer mediation sessions and conflict resolution groups.
Provided training to staff and faculty on observing and referring students for assistance.
Used established assessment tools and testing instruments to evaluate referred students.
Employed psychodynamic, family systems, cognitive-behavioral and lifespan integration psychotherapy.
Analyzed student data and prescribed remediation and enrichment to meet learning needs.
Maintained student records in accordance with district standards.
Enhanced students' sensory- and perceptual-motor skills through hands-on activities.
Defined and communicated rules and enforced through approved disciplinary methods.
Behavior Specialist
Upstate Cerebral Palsy
12.2008 - 08.2010
Responsibilities included:
Leveraged data and collaborated with executive leaders to refine and improve discipline protocols.
Created and implemented compliant IEPs, progress reports and state-specific special education documentation.
Evaluated student needs to provide helpful resources and support.
Offered counseling to students and parents to increase personal growth, self-understanding and behavioral management.
Built relationships with students and guardians through active communication and positive feedback.
Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
Collected data via direct student observation and consultation with classroom teachers regarding student behaviors.
Wrote goal-oriented programs and evaluated and documented progress and participation in weekly interdisciplinary treatment team conferences.
Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
Provide consultation to treatment teams on instructional strategies, evaluate individual behavior issues and skills which impact learning
Develop, implement, and check the effectiveness of behavior plans, supplies support to acute behavior issues, assessments conducted working with individual and families along with staff for implementation
Required documentation, give data for psychiatric consults, develop and implement in-service training, educate treatment team members and take part in agency activities.
Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
Presented student behavioral data during IEP meetings to determine plan changes and progress.
Developed and implemented departmental support systems to meet strategic objectives.
Led group meetings attended by teachers to drive development of effective behavioral skills and systems.
Utilized consulting skills for implementation and maintenance of intervention plans.
Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Analyzed student data and prescribed remediation and enrichment to meet learning needs.
Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments.
Developed individual educational plans designed to promote educational, physical and social development.
Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
Maintained student records in accordance with district standards.
Closed out students when needed.
Education
MS - Psychology, Child and Adolescent Development and Behavior
Capella University
BA - Human Services and Psychology, Advancement, Sports, Psychology