- I enjoy helping others and giving back to the community
- Gardening
- Avid Reader
- Crafting and DIY Projects
Jodi LaLonde
Saginaw,MI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Demonstrates exceptional time management and computer skills, significantly improving office efficiency and customer satisfaction.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Swan Valley School District
11.2014 - Current
- Use of computer for various applications, such as Skyward, database management, word processing and Google.
- Answered multi-line phone system, routing calls, and delivering messages to staff.
- Greet visitors or callers and handle their inquires or direct them to the appropriate person according to their needs.
- Complete forms in accordance with company procedures.
- Maintained inventory of office supplies and placed orders.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, update paperwork, and maintain documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers & phone systems. Arrange for repairs when equipment malfunctions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Lunch Aide
Swan Valley School District
10.2010 - 11.2014
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
Bank Teller
Independent Bank
03.1998 - 07.2000
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Assisted customers with compromised debit cards and issued new credentials.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
High School Diploma -
Swan Valley High School
8400 O' Hern Saginaw MI 48609Skills
- Deadline oriented
- Multitasking and time management
- Student Records management
- Computer skills
- Memo preparation
- Mail handling
- Meeting planning
- Research
- Scheduling
- Filing
Interests
Timeline
Administrative Assistant
Swan Valley School District
11.2014 - Current
Lunch Aide
Swan Valley School District
10.2010 - 11.2014
Bank Teller
Independent Bank
03.1998 - 07.2000
High School Diploma -
Swan Valley High School
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