Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jodi Johnston

Norton Shores,MI

Summary

Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

17
17
years of professional experience

Work History

Human Resource Liaison

VIA Health Partners
01.2018 - 11.2022
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Developed and monitored employee recognition programs.
  • Coordinated company-wide events such as holiday parties or team-building retreats, boosting morale among staff members.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Developed and coordinated employee training programs to improve productivity and performance.

Staff Education & Training Coordinator

VIA Health Partners
11.2011 - 01.2018
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Compiled training handbook and related course materials.
  • Developed engaging instructional materials, including presentations, handouts, and interactive activities.
  • Designed and delivered web-based, self-directed learning materials.
  • Scheduled and coordinated training sessions, including booking facilities and arranging catering.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Provided coaching and mentoring to employees.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Developed and executed strategies to improve training program performance.

Project Management Coordinator

Nestle Gerber
04.2006 - 05.2010
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Generated comprehensive reports outlining project performance metrics for stakeholders'' review and decision-making purposes.
  • Coordinated cross-functional teams to ensure smooth execution of complex projects from inception to completion.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Implemented quality assurance measures for all projects, leading to consistently high client satisfaction ratings.
  • Prepared meeting agendas and minutes for distribution and record keeping.

Education

Masters of Health Administration (MHA) -

School of Health and Human Services, University of North Carolina Wilmington
Wilmington, NC
10.2024

Master of Business Administration (MBA) -

School of Business, Cornerstone University
Grand Rapids, MI

BS, Biology -

College of Liberal Arts and Sciences, Grand Valley State University
Allendale, MI

Skills

  • Work Complaint Handling
  • Complaint Handling
  • Contract Negotiation
  • Procedure Compliance
  • Strategic Planning
  • Clerical Oversight
  • Staff Management
  • Microsoft Office
  • Job Analysis
  • Training and mentoring
  • Employee Orientation
  • Employee Relations

Timeline

Human Resource Liaison

VIA Health Partners
01.2018 - 11.2022

Staff Education & Training Coordinator

VIA Health Partners
11.2011 - 01.2018

Project Management Coordinator

Nestle Gerber
04.2006 - 05.2010

Masters of Health Administration (MHA) -

School of Health and Human Services, University of North Carolina Wilmington

Master of Business Administration (MBA) -

School of Business, Cornerstone University

BS, Biology -

College of Liberal Arts and Sciences, Grand Valley State University
Jodi Johnston