Jodi Marcott
White Bear Township,MN
Summary
- Top producing business development leader with more than 20 years of experience building deep relationships with clients as a Trusted Advisor. Demonstrated success in project management and product implementation. Learn quickly, work collaboratively and communicate effectively with stakeholders across all levels of an organization. Analytical and strategic thinker with proven ability to develop and implement solutions that support business goals and financial objectives. Proven strengths in development, articulation and implementation of cross brand product and service solutions, including understanding of client value and competitive strategies and tactics. Communicate Effectively to audiences with varying levels of management, industry analysts, technical and marketing teams, strategic planning and key business partners. Works effectively in a team environment with the ability to reprioritize work in a face paced, high demand environment while balancing multiple priorities. Consistent reputation for high standards of integrity, professionalism and customer service with a successful track record of delivering value to a client's business needs. Experienced builder and leader of highly efficient and flexible teams. Recognized achievement in building partnerships, leading teams, ensuring seamless business operations and implementation strategies.
Overview
24
24
years of professional experience
Work History
Business Rules Consultant
Wells Fargo
03.2022 - 10.2023
- Assert business structure or influence the behavior of business products through rules defined to ensure data integrity and consistency
- Implement business rules to simplify requirements of complex companywide business systems integrated with technology development and infrastructure
- Advise leadership to incorporate new approaches and apply significant knowledge of business rules practices to influence organizational approaches and manage production support and migration activities required of other business rules peers
- Lead the team to achieve objectives, strategy, and resolution of business rules work efforts for highly complex businesses and technologies, while collaborating with and influencing all levels of professionals including managers
- Provide vision, direction, and expertise to leadership regarding the implementation of innovative and significant business solutions that are confidential, future-oriented, or which encompass significant rigor and risk
- Align with project teams and operational leaders to provide support and influential leadership toward successful change management planning including solution preparation, delivery to the field and readiness activities of initiatives that are complex and strategic in nature
- Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function
- Perform readiness assessments through fact finding and data requirements and planning
Credit Policy/Product Development Manager
Finance of America
08.2021 - 03.2022
- Oversaw and led complex projects from concept through to completion
- Developed planning schedule, managed budgets, and identified required resources for projects
- Defined project scope and objectives involving all relevant stakeholders and ensuring technical feasibility
- Efficiently managed Private Investor Jumbo Products
- Owned multiple projects simultaneously, leveraging expertise to inspire a sense of shared purpose within the project team, developed detailed project plans to monitor/track progress and ensured projects were delivered on-time, within scope and budget
- Guided, coached, mentored, and trained team as well as developed employee training to improve productivity while communicating to all concerned parties about project milestones, status updates, and any existing or potential escalation issues
- Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risk of business
- Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a business line
- Created detailed documents to communicate features and project status and executed user research projects with stakeholders throughout the organization, ensuring that projects aligned with scope, budget, schedule, and company quality standards
- Contributed to process improvement initiatives to improve project delivery and spearheaded the go-to-market efforts with sales, marketing, and operational support teams to optimize launch
Business Initiatives Consultant II
Wells Fargo Home Mortgage
03.2015 - 11.2020
- Promoted and successfully led assigned changes while actively participating in each stage of the Policy Change Management process that included Intake/Prioritization/Assignment, Policy and Operational Design/Executive Review and Agreement, Delivery/Implementation, and Postproduction
- Efficiently led the Policy Change Resource Team (PCRT) assessment discussions for Agency, Government, Collateral, Portfolio and Home Equity, regarding prioritized or Agency Government-Sponsored Enterprise (GSE) announcements that resulted in credit policy changes with key partners/groups
- Became the Subject Matter Expert (SME) for credit policy assessment and implementation discussions by utilizing critical thinking and problem-solving skills to drive changes that met required targets and milestones
- Provided guidance and expertise on various credit policy changes or discussion topics during monthly Production Business Assurance Planning and led weekly Executive Policy Preview (EPP) calls with key stakeholders to review policy changes and acquire leadership agreements
- Developed influential and effective partnerships with cross-functional business partners, to help ensure their readiness in absorbing credit policy changes and to successfully drive change that met required targets and milestones
- Selected as Project Adviser to achieve all required key milestones and approvals for low-to-moderate income programs, partner with implementation and communication resources regarding training and communication needs and demonstrate accountability when assisting with impact analysis discussions
- Collaborated with National Underwriting Production Risk Management (NUPRM) and the Retail and Correspondent implementation teams in creating a policy change management request intranet portal that tracked all policy changes
Risk Management Consultant I
Wells Fargo Home Mortgage
07.2010 - 03.2015
- Promoted to evaluate change, pre-work activities and product introductions to further understand gaps and operational impacts within computer system automations
- Ensured policies and automation were in synch and supporting accurate guidelines for both Legacy and CORE systems as an SME working with internal department partners such as Decision Risk Engine, Pricing Engine, Credit Policy, Change Leadership, Compliance, Fulfillment Operations/Underwriting and Legal
- Expertly provided support during the development, execution and maintenance of necessary products and policies based on leadership feedback, the priority of the policy and/or product change
- Resolved problems quickly by maintaining in-depth knowledge of credit policies for Agency and Non-Agency (Portfolio) credit segments, existing automated Credit Risk Decisioning rules, and associated Automated Decisioning data
- Designed and developed effective and efficient credit policy solutions, participated in project team meetings, proactively engaged with key partners/stakeholders, and reviewed and signed-off on project documentation
- Led the Monthly Enhanced Authority Review Service updates to align services for the NUPRM group in selecting the correct reason for loan transactions, including setting levels for each exception or tracking reason
- Provided analytical support for product groups, vintages, concentration limits and segmenting, monitoring various credit segments and providing recommendations to management based on those trends
- Maximized profits and/or asset growth and minimized credit and/or operating losses and other risk exposures by accurately performing complex analyses and/or modeling
- Gained extensive experience with mainframe systems; LIS, LPS, Pricing Engine/Adler, SMS, Decision Server, CORE, Clear Qwest, and PATS; developed test planning components and test scripts for Automation Decisioning support
Business Negotiations / Relationship Management / Risk Management / MI & Agency Relations
Wells Fargo Home Mortgage
01.2000 - 07.2010
- Promoted often as a consultant for the business and process strategies of various company-wide initiatives involving new developments of products or programs, which included business systems, processes, and communications
Skills
- Credit Risk
- Relationship Management
- Negotiations Management
- Credit Policy Assessment
- Credit Policy Implementation
- Executive Communications
- Enterprise-Wide Design Thinking
- Processes Maintenance
- Policy Change Management
- Critical Thinking
- Problem-Solving
- Product Risk Management
- Cross Functional Team Leadership
- Business Assurance Planning
- Compliance Issues
Professional Development
- Business Requirements Gathering Training
- Situational Self Leadership Course
- Presentation & Public Speaking Skills
- Risk Assessment Processes & Tools
- Loss Mitigation
- Risk Management
- Fraud Awareness Assessment
- Project Management: Project Impact Assessment
- Change Management
- Leadership Development
- Business Writing & Grammar: Writing Techniques
Timeline
Business Rules Consultant
Wells Fargo
03.2022 - 10.2023
Credit Policy/Product Development Manager
Finance of America
08.2021 - 03.2022
Business Initiatives Consultant II
Wells Fargo Home Mortgage
03.2015 - 11.2020
Risk Management Consultant I
Wells Fargo Home Mortgage
07.2010 - 03.2015
Business Negotiations / Relationship Management / Risk Management / MI & Agency Relations
Wells Fargo Home Mortgage
01.2000 - 07.2010
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