Jodi Mayhew
Tualatin,OR
Summary
Dynamic and detail-oriented professional with a robust background in customer service and administrative operations, demonstrating a strong commitment to excellence and efficiency. Eager to leverage organizational skills and a proactive approach in an entry-level insurance assistant account management role. Capable of obtaining licensure prior to or post-hire, ensuring readiness to contribute effectively to team objectives. Aiming to enhance client satisfaction and streamline processes within a reputable insurance firm.
Overview
22
22
years of professional experience
Work History
Senior Post Closing Specialist
Churchill Mortgage Corporation
10.2019 - Current
- Experience with Bond, DPA & MCC programs.
- Insure & pay fees for government VA, FHA & USDA loan files.
- Complete post closing quality control evaluations of originated mortgage loans in a timely manner.
- Build relationships & collaborate with partners, investors, internal managers, processors, closers, loan officers & underwriting teams to close loan sales efficiently.
- Oversee FNMA & Freddie Allocations.
- Check accuracy & completeness of final closing documents & deliver to investors for purchase review.
- Manage purchase suspense conditions & post purchase VA & HUD audits with investors & partners.
- Train new hires.
- Acts as lead contact when manager is out of office.
- Extensive knowledge of Encompass LOS systems, Microsoft Office, Word & Excel programs.
Post Closing Specialist
LoanStar Home Lending
01.2015 - 01.2018
- Deliver closing packages to investors.
- Clear post closing suspense items per investor guidelines.
- Insure VA, FHA & USDA government loan files.
- Pay government fees including FHA, VA and USDA.
- Complete MERS transfers & registration.
- Manage & train new hires.
- Experience with Encompass loan program, Microsoft Office, Excel & Word programs.
- Experience with an all paperless system.
- Implemented & managed new system processes for department to run more efficiently.
Orthodontic Assistant
SUNNYSIDE ORTHODONTICS
01.2011 - 01.2015
- Assist doctor with bonding brackets, bands & appliances.
- Scheduling
- Sterilization
- Marketing (Facebook)
- X-Rays
- Alginate impressions
- Digital impressions using iTero
- Experience with Invisalign, Damon & AcceleDent
Hair Stylist / Esthetician
NASSAU WEST SALON
01.2010 - 01.2015
- Manage confidential client record files
- Hair cutting, coloring, styling / airbrush tanning clients skin
Hair Stylist Apprentice / Administrative Assistant
THE COLOUR AUTHORITY
01.2009 - 01.2010
- Scheduling
- Inventory
- Bank deposits
- Assisted owner in various hair coloring, cutting and styling tasks.
Funding Coordinator
DIRECTORS MORTGAGE INC
01.2004 - 01.2007
- Fund / sold loan files
- Doc drawing (Doc Magic, Genesis, Online Docs)
- MERS transfers and registration
- Order flood certs, appraisals, credit reports, title reports, etc.
- Copying, shipping, filing, data entry, order office supplies
Education
Certificate - Dental Assisting
Concorde Career College
Portland, OR01-2011
Diploma -
Milwaukie High School
Milwaukie, OR01-2001
Certificate - Hair Design & Esthetics
NORTHWEST COLLEGE
Clackamas, OR01.2008
Skills
- Analytical problem solving
- Effective negotiation skills
- Responsive to evolving circumstances
- Effective communication
- Document analysis
- File management
- Data entry proficiency
- Customer support expertise
- Organized
- Detail oriented
- Self-starter
- Analytical reasoning
Websites
Languages
English
Full Professional
Timeline
Senior Post Closing Specialist
Churchill Mortgage Corporation
10.2019 - Current
Post Closing Specialist
LoanStar Home Lending
01.2015 - 01.2018
Orthodontic Assistant
SUNNYSIDE ORTHODONTICS
01.2011 - 01.2015
Hair Stylist / Esthetician
NASSAU WEST SALON
01.2010 - 01.2015
Hair Stylist Apprentice / Administrative Assistant
THE COLOUR AUTHORITY
01.2009 - 01.2010
Funding Coordinator
DIRECTORS MORTGAGE INC
01.2004 - 01.2007
Certificate - Hair Design & Esthetics
NORTHWEST COLLEGE
Certificate - Dental Assisting
Concorde Career College
Diploma -
Milwaukie High School
Similar Profiles
Frances (Frankie) WilliamsFrances (Frankie) Williams
West Region Closing Manager and Trainer at Churchill Mortgage CorporationWest Region Closing Manager and Trainer at Churchill Mortgage Corporation
Alex DavisAlex Davis
Senior Business Systems Analyst at Churchill Mortgage CorporationSenior Business Systems Analyst at Churchill Mortgage Corporation
Christina McCollumChristina McCollum
Regional Sales Manager at Churchill Mortgage CorporationRegional Sales Manager at Churchill Mortgage Corporation
Diego Secundino-SanchezDiego Secundino-Sanchez
Student Leader at Eric Pahlka Trickle Creek Outdoor SchoolStudent Leader at Eric Pahlka Trickle Creek Outdoor School
Matthew ShineMatthew Shine
Wellness Coordinator at Madrona Recovery CenterWellness Coordinator at Madrona Recovery Center