Jodi McGinty
Snyder,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Ranch Hand
Mesquite Ridge Minitures
Snyder, TX
06.2023 - Current
- Assisted in the daily care of livestock, including feeding and watering animals.
- Operated tractors and farm equipment for various tasks.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Provided medical treatments to sick or injured animals.
- Identified problems and took corrective action when necessary.
- Provided guidance to visitors regarding proper animal handling techniques.
- Cleaned out tanks used for storing water or fuel on the property.
- Implemented plans designed to improve efficiency of operations on the ranch.
- Worked with owner to determine ranch needs.
- Monitored livestock health and informed ranch manager of issues.
- Cared for livestock and monitored health and living spaces.
- Monitored grounds and reported damage or issues to supervisor before making repairs.
- Provided water, food, vaccinations and healthcare for approximately 33 livestock.
Elderly Caretaker
Shelley Brown
Brandon, TX
06.2021 - 01.2023
- Provided personal care for elderly clients, including bathing, toileting and dressing.
- Organized recreational activities for elderly clients, such as games and outings.
- Administered medications according to doctor's orders.
- Prepared meals and snacks according to dietary requirements.
- Helped with mobility issues by providing physical support.
- Maintained a clean and safe environment in the home setting.
- Encouraged independence while providing necessary assistance.
- Assessed living conditions and identified any health risks or hazards.
- Provided companionship and emotional support to clients.
- Responded quickly in emergency situations.
- Reported any unusual behaviors or changes in condition promptly.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Developed relationships with clients based on trust, respect, dignity, compassion.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Engaged clients by conversing and participating in activities and hobbies.
- Assisted clients with maintaining good personal hygiene.
Cashier Assistant Manager
Dunkin' Donuts
White Settlement, TX
05.2010 - 12.2016
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
- Processed payments promptly for customers to exceed productivity standards.
- Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
- Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
- Recruited, trained, and supervised staff members while providing guidance and support when necessary.
- Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
- Maintained accurate records of financial transactions using POS systems or manual registers.
- Ensured compliance with relevant laws and regulations related to cash handling operations.
- Resolved customer disputes in a timely manner while adhering to company policies.
- Provided feedback to management regarding employee performance issues or opportunities for improvement.
- Participated in meetings with other managers to discuss operational plans or initiatives.
- Processed payments from customers using various payment methods such as credit cards or cash.
- Performed duties of a cashier when needed during peak periods or staff shortages.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Built and maintained working relationships with peers and upper management.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Reconciled registers to prepare daily bank deposits.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
High School Diploma -
Snyder High School
Snyder, TX05-2005
Affiliations
Outdoor Activities with my son and family including swimming, fishing, camping, sports and nature hikes.
Timeline
Ranch Hand
Mesquite Ridge Minitures
06.2023 - Current
Elderly Caretaker
Shelley Brown
06.2021 - 01.2023
Cashier Assistant Manager
Dunkin' Donuts
05.2010 - 12.2016
High School Diploma -
Snyder High School