Jodi Mckenzie

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.

• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
• Resolved problems promptly to elevate customer approval.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Cooked for 300 people everyday.Inventory,did special diets etc.

• Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
• Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
• Work cross-functionally with sales, management, and other departments to maintain effective operations.
• Improved credit risk management by implementing effective underwriting policies and procedures.Also,Was top in sales;