Jodi McKiney
Arvada,CO
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
10
10
years of professional experience
Work History
Business Office Coordinator
Brookdale Senior Living Inc.
Arvada, CO
01.2023 - Current
- Provided administrative and clerical support to the business office.
- Maintained accurate records of all transactions, including accounts receivable, accounts payable, invoices, and payroll.
- Answered customer inquiries regarding billing issues and payment arrangements.
- Processed payments using various methods such as cash, check, credit card or money order.
- Managed daily deposits and bank reconciliations.
- Reviewed account histories for accuracy and completeness prior to closing out accounts.
- Handled incoming calls from customers regarding billing inquiries or payment arrangements.
- Ensured compliance with applicable federal, state, local laws, regulations, policies, procedures.
- Conducted research on past due accounts to determine collection action needed.
- Followed up with customers via phone or email regarding outstanding payments.
- Delivered administrative support by conducting research, preparing reports and handling information requests.
- Attended and participated in continuing educational programs to optimize job performance.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Evaluated office processes to report opportunities for improvement to leadership.
- Supervised business office staff and administrators, driving office operations.
- Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Directed and oversaw office personnel activities.
- Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
Safety Compliance Coordinator
Voyager Express
Denver, CO
02.2022 - 01.2023
- Evaluated workplace environment and equipment to identify potential hazards.
- Investigated incidents of injury or illness to determine root cause and corrective action plans.
- Monitored employee performance to ensure safe working practices are followed.
- Inspected facilities regularly for compliance with OSHA standards.
- Maintained records of inspection findings, hazard assessments, and corrective actions taken.
- Ensured compliance with all applicable federal, state, local laws and regulations related to occupational health and safety.
- Reviewed incident reports from workers' compensation claims to assess effectiveness of current safety measures.
- Collaborated with management teams to develop strategies that promote safe work practices.
- Performed risk assessments prior to any changes in operations or equipment modifications.
- Investigated accidents to identify causes and prevent future incidences.
- Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives.
- Conducted trainings for company employees on safety initiatives to comply with federal regulations.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Participated in business safety committee meetings and health and safety audits.
Accounts Receivable Manager
Valley Equipment Leasing
Denver, CO
06.2014 - 02.2022
- Analyzed customer accounts to identify and resolve discrepancies.
- Developed and maintained relationships with customers to ensure timely payment of invoices.
- Maintained accurate records of all accounts receivable transactions.
- Reconciled daily cash receipts and applied payments to the appropriate accounts.
- Prepared monthly aging reports for review by management.
- Investigated and resolved customer inquiries regarding billing issues or discrepancies.
- Monitored delinquent accounts and initiated collection efforts as needed.
- Researched disputed invoice items for resolution of payment delays.
- Performed weekly audits of AR data entry accuracy for errors or omissions.
- Generated monthly statements for clients outlining their current balances due.
- Created detailed reports on overdue accounts for internal use and external reporting requirements.
- Followed up with customers via phone, email, or mail regarding outstanding invoices.
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
- Received and input receivables payments in compliance with internal financial procedures.
- Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and from customers.
- Utilized daily audit information to update aging reports.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Developed invoicing systems and internal controls to boost billing efficiencies.
Education
Bachelor of Science - Criminal Justice
Metro State College
Denver, CO08.1989
Skills
- Process Improvement
- Office Management
- Schedule Coordination
- Cross-Functional Collaboration
- Customer Service
- Human Resources Management
- Administrative Support
- Account Reconciliation
- Records Management
- Payroll Management
- Relationship Building
- Human Resources
- Training and Coaching
- Credit and Collections
- Office Administration
- Scheduling and Calendar Management
US Army Veteran 1990-1998
- I am a Desert Storm Veteran
References
References available upon request.
Timeline
Business Office Coordinator
Brookdale Senior Living Inc.
01.2023 - Current
Safety Compliance Coordinator
Voyager Express
02.2022 - 01.2023
Accounts Receivable Manager
Valley Equipment Leasing
06.2014 - 02.2022
Bachelor of Science - Criminal Justice
Metro State College
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