Jodi Montgomery
Riverdale IND,UT
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front End Coordinator
Comfort Dental of Clinton
Clinton, UT
11.2022 - Current
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Collected payments from patients in accordance with established policies and procedures.
- Verified patient's eligibility for benefits under various insurance plans.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Processed referrals to specialists when required by the dentist.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Managed front desk operations including scheduling appointments, collecting payments.
- Provided support with front office duties such as photocopying documents or scanning files.
- Answered and managed incoming calls and emails.
- Gathered medical information, dental health history and vitals from patients.
- Verified, updated and entered patient information into system.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Communicated with patients with compassion while keeping medical information private.
National Field Manager for Soft-goods
Sportsman's Warehouse
South Jordan, UT
01.2024 - 07.2024
- Planned and coordinated field operations across multiple states.
- Collaborated with cross-functional teams on special projects.
- Ensured all staff members adhere to safety regulations while traveling on business trips.
- Provided training and support to ensure compliance with company policies and procedures.
- Maintained relationships with vendors, suppliers and partners.
- Developed and implemented strategies to increase customer engagement.
- Analyzed financial data to develop budgets for field operations.
- Coordinated promotional activities at retail locations.
- Monitored performance metrics to measure success of campaigns.
- Assigned crew members to specific job assignments, carefully matched job complexity with installation crew member's skills and experience and followed up to verify right fit.
- Implemented strategies to increase efficiency while reducing costs.
- Collaborated with other departments to coordinate activities and resolve issues.
- Developed and implemented departmental policies and procedures.
- Conducted performance reviews for staff members.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Put together store's large displays.
- Analyzed competitors and market trends to identify opportunities for growth and differentiation.
Education
High School Diploma -
Morgan High School
Morgan, UT05-1985
Skills
- Customer Service
- Cash Register Operation
- Interpersonal and written communication
- Telephone Etiquette
- Verbal and written communication
- Customer interaction
- Performance Optimization
- Sales assistance
- Sales Strategies
- Price Verification
- Inventory Restocking
- Merchandise unloading
- Heavy Lifting
- Staff Supervision
- Design principles
- Content Management Systems
Affiliations
I enjoy the outdoors as well as photography.
Accomplishments
I have won a few awards in photography at the local leval.
Certification
I have my CPR training certificate. aI have had Stericycle training in hazard communication, biohazardous waste, bloodborne pathogens and preventing violence in the work place. I have certificates from these trainings.
Timeline
National Field Manager for Soft-goods
Sportsman's Warehouse
01.2024 - 07.2024
Front End Coordinator
Comfort Dental of Clinton
11.2022 - Current
High School Diploma -
Morgan High School
I have my CPR training certificate. aI have had Stericycle training in hazard communication, biohazardous waste, bloodborne pathogens and preventing violence in the work place. I have certificates from these trainings.
Similar Profiles
Jasmin ScottJasmin Scott
Dental Assistant at Clinton Dental GroupDental Assistant at Clinton Dental Group
Ariana LumpkinAriana Lumpkin
Dental Assistant at Comfort DentalDental Assistant at Comfort Dental
Haley CainHaley Cain
Office Manager at Comfort Dental AssociatesOffice Manager at Comfort Dental Associates