Jodi Moore
Alexandria,KY
Summary
Nurse Administrator and Quality Officer with extensive experience in enhancing staff competencies and improving patient care outcomes. Proven track record in identifying and addressing knowledge gaps within healthcare teams. Committed to contributing to an organization that values professional growth and development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Manager and Clinical Educator
UC Health
Cincinnati, OH
02.2024 - 04.2025
- Facility Manager in charge of all clinical operations for a 5-OR peri-operative unit (OR, SDS, and PACU). Also serving as the interim educator.
- Ensured that staff members adhere to professional standards of practice.
- Investigated incidents or complaints related to clinical practice.
- Created and implemented quality assurance programs to ensure patient safety and satisfaction.
- Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
- Implemented strategies for improving efficiency within the department.
- Assisted with recruitment, selection, orientation and training activities for new employees.
- Monitored performance of clinical staff against established metrics.
- Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
- Spearheaded clinical training and orientation for newly hired staff and university students.
- Coordinated weekly work schedules for department employees.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Improved medical equipment competencies and care best practices through various ongoing learning options.
- Trained staff nurses in medical office procedures to standardize quality of care.
ASC Administrator
Rinehart Surgery Center
Lake Mary, FL
02.2022 - 11.2022
- Management of the ASC, including business and clinical operations (including budgeting, contracts, expenses, credentialing, peer review, and Board communication).
- Served as the Quality, Risk, Safety, and Infection Officer.
- In charge of QAPI programs, including measures to improve patient safety, satisfaction, employee engagement, and cost savings, and efficiency.
- Ensure compliance with CMS, OSHA, and other regulatory agencies.
- Routinely supported staff with all phases of patient care, including pre-op, post-op, OR circulating, and administration of conscious sedation.
- Staff Educator. Facilitated professional development sessions, in-services, and continuing education for staff on evidence-based practices.
ASC Endoscopy Clinical Administrator
St Elizabeth Physicians (Amsurg)
Crestview Hills, KY
01.2021 - 01.2022
- Facility Administrator in charge of all clinical and business operations for a freestanding Endoscopy Center
- Provided administrative support to physicians, nurses and other healthcare professionals.
- Participated in the development of departmental goals while providing input on operational improvements.
- Managed provider credentialing processes including verification of licensure status.
- Assisted with training new staff members on proper documentation techniques for medical records.
ASC Administrator
West Michigan Surgery Center (SurgCtrDev)
Zeeland, MI
01.2017 - 01.2021
- Facility Administrator in charge of all clinical and business operations for a freestanding, multi-specialty outpatient surgical center.
- Responsibilities include weekly, monthly, and quarterly communications with leadership, the Board, and physician partners on progress towards financial, growth, and quality initiatives, regulatory compliance with state and federal guidelines, including the Joint Commission, and quality program leadership (overseeing the infection control, risk, safety, and cost savings teams).
- Staff recruitment, retention, and training.
- Developed patient education materials and evaluation and improvement of patient satisfaction
Administrator of Quality Programs
River Valley Orthopedics
Grand Rapids, MI
01.2016 - 01.2017
- Responsible for the implementation and reporting of numerous quality initiatives (MIPS, BCBS PGIP, Trinity ACO, Press Ganey patient satisfaction, patient complaints, and compliance with total joint registry measures).
RN Vein Program Coordinator
Allegan General Hospital
Allegan, MI
01.2015 - 01.2017
- Program Coordinator for Allegan General Hospital Vein Program. Assist patients through the venous treatment process, including providing monthly community vein screenings, examining and documenting symptoms during vein consults, fitting patients for compression stockings, assisting with procedures, and following up on tracking patients and outcomes. Also filled in for staff at the wound clinic.
- Ensured compliance with infection control policies and procedures.
- Counseled patients on lifestyle changes that could improve their overall health outcomes.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Collaborated with physicians in developing patient-specific treatment plans.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Performed physical examinations and assessments of patients' medical histories.
Education
Bachelor of Science - Nursing
Ferris State University
Grand Rapids, MI01.2015
Associate of Science - Nursing
Grand Rapids Com College
Grand Rapids, MI01.2003
Master of Science - Health Administration
University of Cincinnati
Cincinnati, OHSkills
Clinical operations management
- Accreditation and compliance oversight
- Credentialing processes
- Cost control strategies
- Contract analysis
- Quality assurance leadership
- Total joint registry coordination
- Infection control expertise
- Risk and patient safety management
- Materials management oversight
- Patient experience enhancement
- Staff development and training
- Team building initiatives
- Regulatory compliance adherence
- Quality improvement practices
- Budget management skills
- Performance monitoring techniques
- Data analysis proficiency
- Process improvement methodologies
- Effective communication skills
- Incident investigation procedures
- Patient education and engagement strategies
- Training program development
- Reimbursement tracking systems
- Resource management expertise
- Unit-based shared governance facilitation
- Supervisory experience in healthcare settings
- Records management practices
Certification
- ACLS Certified
- BLS Certified
Timeline
Clinical Manager and Clinical Educator
UC Health
02.2024 - 04.2025
ASC Administrator
Rinehart Surgery Center
02.2022 - 11.2022
ASC Endoscopy Clinical Administrator
St Elizabeth Physicians (Amsurg)
01.2021 - 01.2022
ASC Administrator
West Michigan Surgery Center (SurgCtrDev)
01.2017 - 01.2021
Administrator of Quality Programs
River Valley Orthopedics
01.2016 - 01.2017
RN Vein Program Coordinator
Allegan General Hospital
01.2015 - 01.2017
Bachelor of Science - Nursing
Ferris State University
Associate of Science - Nursing
Grand Rapids Com College
Master of Science - Health Administration
University of Cincinnati
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