Dedicated professional with 20+years of experience in administrative roles across various industries. Proven expertise in data management, purchasing, order processing, and customer service, esuring accuracy and efficiency in all tasks. Skilled in Microsoft Outlook & Office, with strong organizational and multitasking abilities. Reliable and works well with others.
- Deliver exceptional customer service by promptly addressing inquiries and resolving issues.
- Manage scheduling for Warranty Technicians to optimize workflow efficiency.
- Coordinate warranted repairs with Subcontractors to ensure timely completion.
- Track warranty processes through spreadsheet maintenance and online database management.
- Organize filing system for warranty documents to facilitate easy retrieval when necessary.
- Assist Production Department with sub orders and documentation to support operational needs.
- Processed inventory work orders
- Processed material purchase orders
- Managed order acknowledgements, confirmed status with vendors
- Processed material returns to vendors
- Assisted Management with reports
- Managed inventory transactions in database
- Assisted Accounts Payables with entering invoices
- Provided backup for Management
- Processed inventory work orders
- Maintained reports for Management
- Assisted Customer Service
- Assisted other departments as needed
- Entered and processed all customer orders
- Processed order adjustments and cancellations
- Managed order acknowledgements, confirmed accuracy and status with vendors
- Assisted front desk when needed
- Assisted Accounts Receivable when needed
Data Entry
Customer Service
Microsoft Office
Warranty management
Scheduling coordination
Database management
Inventory management
Vendor relations
Strong multitasking and organizational skills