Jodi Opozda
Spring Hill,FL
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
27
27
years of professional experience
Work History
Store Manager
Winn Dixie Supermarket
Lutz, Florida
08.1997 - 11.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Updated POS system with new products and promotional offers.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
Palm Bay High School
Palm Bay, FLSkills
- Operations Management
- Payroll Management
- Retail Inventory Management
- Store operations oversight
- Employee Training
- Shift Scheduling
- Personnel development
- Customer Service Management
- Talent Recruitment
- Store Merchandising
- Operational budgeting
- Employee supervision and motivation
- Leadership Development
- Team motivation
- Operational Efficiency
- Policies and Procedures
Timeline
Store Manager
Winn Dixie Supermarket
08.1997 - 11.2024
Palm Bay High School
Similar Profiles
Jaelys CascajoJaelys Cascajo
Customer Service Cashier at Winn Dixie Supermarket/Milam's SupermarketCustomer Service Cashier at Winn Dixie Supermarket/Milam's Supermarket
Daniella De La Vega SoutoDaniella De La Vega Souto
Cashier Associate at Winn Dixie SupermarketCashier Associate at Winn Dixie Supermarket
Reidel RodriguezReidel Rodriguez
Store Associate at Winn Dixie SupermarketStore Associate at Winn Dixie Supermarket